we're using auto connect as well as ignition server and the posture enhanced supplicant. we would be sorely affected due to the one time funds we used to purchase the appliance... a sad day indeed
On Tue, 2008-09-30 at 10:36 -0700, Scott Himes wrote: > Hi Brian, > > > > Thanks for the frank report from your perspective. It's helpful for > your customers to know as much as possible about what's going on, even > if it's not the "official" word. Have you heard anything else from the > support side? Do you have any idea how long support will be up and > running? > > > > For the list: how many of your institutions are currently using > AutoConnect and would be affected by idEngines potentially going away? > Also, does anyone know of a product that is similar in function to > AutoConnect? I'd hate to have to replace it, but it sounds like we > ought to be prepared for that possibility. > > > > Thanks, > > Scott > > > > Scott Himes > > Director | Network & Telecom Services > > Biola University > > > > -----Original Message----- > From: The EDUCAUSE Wireless Issues Constituent Group Listserv > [mailto:[EMAIL PROTECTED] On Behalf Of Brian McMahon > Sent: Monday, September 29, 2008 9:36 AM > To: [email protected] > Subject: Re: [WIRELESS-LAN] idEngines selling assets > > > > Quoth "John York" <[EMAIL PROTECTED]>: > > > > > We just got a letter from lawyers saying that idEngines "has made a > > > decision to begin a process to sell its assets." That's too bad, > since > > > they had a great product. Don't know what it means about support... > > > > I'm not on the business side of the house and I can't speak for the > company, > > but I can tell you that, at least for the moment, support operations > are > > continuing. I'm still employed, the telephone hotline and support > website > > are both still operational, and we're answering technical questions to > the > > best of our ability. > > > > What happens down the road is entirely up to whatever entity ends up > in > > control of the idEngines assets. Obviously, we all hope that the > acquirer > > is someone who sees the value in our product, and will continue to > develop > > and support it. As you can imagine, this is of considerable personal > > interest to me as well. > > > > In the meanwhile, I strongly recommend that any customers who are not > on the > > current (and in my experience, very stable) 5.0.5 code make plans to > get > > there soon. Anyone on pre-5.0 code, please be sure you read the part > in the > > release notes about LICENSES first. Proper prior planning prevents > panicky > > support calls (or something to that effect). > > > > To reiterate, I am only able to speak as an individual technical staff > > member, and not for the company as a whole. And I do wish I had > something > > more positive to tell you all. More news will no doubt follow. > > > > -- > > Brian McMahon, Member of Technical Staff, Identity Engines > > [EMAIL PROTECTED] http://support.idengines.com/ > > > > ********** > > Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > > > ********** Participation and subscription information for this > EDUCAUSE Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > -- Jason Appah Operating Systems/Network Analyst II Oregon Institute of Technology ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
