We have used Computrace on all our laptops for over 10 years.   With the
exception of a couple that called in from Iran and Russia, we have been
able to recover all our stolen units.  Needless to say it works quite
well, and the company is great to work with.

Steven Eisenberg
Director of Technology
Episcopal High School
4650 Bissonnet St.
Bellaire, TX  77401
713 512-3460


-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Cantin
Sent: Wednesday, December 10, 2008 6:12 AM
To: [email protected]
Subject: Re: [WIRELESS-LAN] Detecting Stolen Laptops...

We put CompuTrace on all our college-owned laptops, and Campus Police
had direct access to the admin portal for it. When something is stolen,
they don't even need our involvement.

BTW, I'm assuming a stolen laptop won't be put back on OUR network, but
eventually it may hit someone else's. As soon as it goes online
anywhere, the "red flag" pops. I honestly don't know if we've ever had
one stolen, and then if so if CompuTrace helped recover it. Someone else
here manages that software (but I can ask if you're really curious).


On Tue, 9 Dec 2008, Hector J Rios wrote:

> Date: Tue, 9 Dec 2008 23:05:54 -0600
> From: Hector J Rios <[EMAIL PROTECTED]>
> Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv
>     <[email protected]>
> To: [email protected]
> Subject: [WIRELESS-LAN] Detecting Stolen Laptops...
> 
> Once in a while we get calls from the university police department 
> asking us to search for stolen laptops. We use the stolen laptop's MAC

> address to search in both DHCP and WCS (we are a Cisco shop). We've 
> never been successful in recovering a stolen laptop. So far the 
> thieves have been smart enough not to ever bring those laptops back 
> into our campus. I'm curious to know if any of you have come up with a

> way to automate the detection of a wireless device. Something like 
> waiting for a laptop's MAC to come on the wireless network and 
> immediately sending an email to an operator.
>
>
>
> Thanks,
>
>
>
> Hector Rios
>
> Louisiana State University
>
>
> **********
> Participation and subscription information for this EDUCAUSE
Constituent Group discussion list can be found at
http://www.educause.edu/groups/.
>
>

-Tim

---
Tim Cantin, Senior Network Engineer
Wellesley College, IS / Technology Infrastructure
223 Simpson Hall East, 106 Central Street Wellesley, Massachusetts
02481-8203 http://www.wellesley.edu/~tcantin/
phone: (781)283-3520  fax: (781)283-3682

**********
Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.

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