We implemented this for the start of this term. We have swung from 90% web portal login and 10% 802.1x to about 60% 802.1x and 40% web portal. The trend is still expanding as users use xpressconnect once and never go back to web portal. User numbers in general have increased 300% this term as well. The major advanatage for us has been a huge drop in HelpDesk calls regarding students not able to connect to 802.1x owing to missconfiguration. It's made the escalation from 1st level HelpDesk to 3rd level a lot easier to define as well... And I think students and staff like that they can easily self remediate many issues.
Many Thanks
Peter Methven
Network Specialist
Heriot-Watt University
Edinburgh, Scotland, U.K.


This is being sent from my phone, so please excuse any typo errors.

On 23 Nov 2009, at 15:14, "Michael Dickson" <[email protected]> wrote:

We're considering Cloudpath XpressConnect to see if this product can assist with client configuration and help us achieve higher user adoption of our 802.1x network.

Anyone using XpressConnect successfully? Do you use it for Win and Mac? How is pricing determined for a campus?

We're offering 802.1x with TTLS/PAP/AES and use SecureW2 for our Windows users. Adoption rate over our captive portal SSID is going "just ok". We are planning a large expansion project and want make getting on 802.1x as easy as possible.

Comments, advice, complaints or horror stories appreciated. Reply to me directly if you prefer not to air grievances publicly.

Thanks in advance,
  --Mike

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Michael Dickson        413.545.9639
Network Analyst        Univ. of Massachusetts Amherst
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