This morning we disabled DHCP Proxy and reset all the radios.  I'll keep the 
list posted.  Thanks for all the suggestions!

-Mike

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Jason Cook
Sent: Thursday, March 18, 2010 5:49 PM
To: [email protected]
Subject: Re: [WIRELESS-LAN] Client DHCP issues after WLC upgrade

We've had some varying dhcp issues over various releases since 2007, we've 
generally found a way to resolve. Upgrading drivers has helped, but that's more 
been with individual client issues, not when you have a number of clients on 
various OS's having similar issues.

We have had similar issues in the past where clients roam between AP's on 
different controllers and changed the design of our network to reduce roaming 
between controllers. So rather than having a building with 10 AP's where they 
are alternately connected to different controllers, the whole building is 
connected to one. Due to the closeness of buildings we've generally allocated 
buildings in close proximity to each other to go to the same controller as well 
as neighboring buildings. Since then (2 years ago) we've had only 3-5 reports a 
year on this issue, and mostly due to someone mis-configuring primary's for 
access points. If it's not mis-config then normally it's a neighboring building 
on seperate controllers so we investigate AP locations, primary controllers and 
radio power levels and modify the config as seems best.

We also had one controller playing up that would simply not provide dhcp to 
about 90% of clients. After amount of un-successful troubleshooting with TAC we 
decided (not their suggestion) to set the controller to default and re-config 
it from scratch.  It's been great ever since, we hadn't just upgraded, and it 
was somewhere in 5.2.

Disabling dhcp proxy has also helped resolve a number of issues.

Perhaps not ideal solutions for everyone, but certainly has worked well for us. 
We run 4404-100's and a mixture of 1131, 1231, 1250 and 1142 and noticed no 
difference to clients on different AP types it's all referred to controllers 
and roaming.

Jason

On 19/03/2010 5:18 AM, Lee Weers wrote:
No we are not running dhcp proxy.

Thank you,

Lee Weers
Central College
Assistant Director for Network Services
641-628-7675

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Lee H Badman
Sent: Thursday, March 18, 2010 11:16 AM
To: 
[email protected]<mailto:[email protected]>
Subject: Re: [WIRELESS-LAN] Client DHCP issues after WLC upgrade

Mike, and Lee- are you guys running DHCP proxy on your controllers?

-Lee

Lee H. Badman
Wireless/Network Engineer
Information Technology and Services
Adjunct Instructor, iSchool
Syracuse University
315 443-3003


________________________________
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Schomer, Michael J.
Sent: Thursday, March 18, 2010 11:40 AM
To: 
[email protected]<mailto:[email protected]>
Subject: [WIRELESS-LAN] Client DHCP issues after WLC upgrade

Hello,

We are noticing a problem on our WPA/802.1x SSID with some of our clients after 
a recent Cisco WLC upgrade from 5.2.178 to 6.0.188.  The clients are able to 
connect and authenticate to the SSID; however, they aren't receiving an IP 
address.  We have ruled out the DHCP server as the problem.  This doesn't 
affect all clients, and the problem seems to come and go.  We haven't seen a 
common OS or chipset among the clients that are having problems.

We currently are running four WLCs in production, and all of them received the 
upgrade at the same time.  The only thing that most of these clients have in 
common is that they are associated to APs on two particular controllers.  The 
only thing unique about those two controllers is that they have mostly 1131 
APs.  When the clients roam to a different WLC, they can usually connect just 
fine.

I'm at a loss right now.  We did test the 6.0.188 code in one building (with 
1250 APs) for several months before deploying it, without any notable issues.  
We are now potentially looking at downgrading back to 5.2 code, but aren't 
thrilled about it.  Another option would be to upgrade to 6.0.196, but we 
haven't done any testing of that code revision.

Has anyone seen a similar issue?  Does anyone know of any issues with 6.0.188 
code and 1131 APs?  Any thoughts or advice would be appreciated.

Thanks for your help.

-Mike Schomer
-St. Cloud State University
********** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
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********** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.
********** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.



--

Jason Cook

Technology Services

The University of Adelaide, AUSTRALIA 5005

Ph    : +61 8 8313 4800

e-mail: [email protected]<mailto:[email protected]>



CRICOS Provider Number 00123M

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