A couple years ago we tested Meru, Aruba and Cisco wireless out in one of our buildings to see which system would best fit our environment. During the Meru test we had a serious failure caused by a bug in the code. Later I found out there was a work around, but as a result of that I had the pleasure of having the worst support experience I've ever had. It may have just been poor luck but that was enough to take them out of the running for me. I was assured by the sales team that if we went with Meru we would have immediate access to their US based support with immediate escalation but I've seen too many sales promises fall by the wayside once the purchase has gone through. Michael Simpson Network Engineer Utah Valley University
>>> Randy Ethridge <[email protected]> 4/13/2011 8:50 AM >>> I just heard a pitch for MERU and it almost sounds to good. Is anyone running MERU and if so how do you like it and what problems have you run into ? Thanks. Randy Ethridge Network Engineer V Information Services Eastern Illinois University [email protected] Proud to say "I am EIU" EIU THINKS GREEN: Before printing this e-mail think if it is necessary ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
