Initially I thought the APs were actually rebooting, but that turns out not to be the case. The "uptime" for an AP that experiences this is always in the range of days if not weeks. It appears to just be the CAPWAP session that stalls out.

I have tried some correlation with WCS but still haven't found a common thread.


-dan


Dan Brisson
Network Engineer
University of Vermont
(Ph) 802.656.8111
[email protected]


On 1/31/12 9:26 AM, Mike King wrote:
Back in the bad old 4.0 code days (4 + years ago), I hit a bug when more than 25 people associated to an access point, it would spontaneously reboot.

See if you can see a correlation in WCS, look for number of associations, number of rouge clients, number of rouge AP's.

Mike

On Tue, Jan 31, 2012 at 8:46 AM, Mike Goebel <[email protected] <mailto:[email protected]>> wrote:

    How big are your subnets the APs reside on, and how is your
    latency from the controllers to the APs? I know the APs are
    latency sensitive.

    Mike


    On 1/31/2012 8:44 AM, Scott Smith wrote:

        We installed around 700 over the summer in our residence halls
        as well.

        I've seen the same issue. However we've never had WCS until
        the same
        project. I'm starting to wonder as well.

        Yup....it's a Droid !!!

        On Jan 31, 2012 7:39 AM, "Dan Brisson" <[email protected]
        <mailto:[email protected]>
        <mailto:[email protected] <mailto:[email protected]>>> wrote:

           I'm curious if any Cisco users out there are experiencing
        or have
           experienced what we're seeing on our campus.  This past
        summer we
           installed 3502i's in all of our residence halls -
        approximately 500
           total.  Ever since the students have moved in, we will get
        messages
           from WCS stating that "AP XYZ" is down and disassociated
        from the
           controller.  When I check out the AP, the uptime is fine,
        but the
           "CAPWAP join time" is for like 30 seconds, or however long
        it took
           me to check.

           We've tracked this and it is totally random as to what AP
        will drop,
           which makes troubleshooting this very tough.  The log on the AP
           isn't helpful.  I'm working with TAC who suggests that
        keepalives
           are getting missed.  I'm not sure why that would be the
        case since
           we have another 500 or so APs on the admin side that very
        rarely
           drop.  Adding to that, when the students left for break, the AP
           drops stopped.  They came back, and sure enough, the drops
        start up
           again.

           I will say that the AP always joins back immediately, but
        for the
           time that it does drop A) I'm sure connectivity is affected
        in that
           area and B) we get an email.

           Anyone experiencing this?

           Thanks,
           -dan


           --
           Dan Brisson
           Network Engineer
           University of Vermont
           (Ph) 802.656.8111 <tel:802.656.8111> <tel:802.656.8111
        <tel:802.656.8111>>
        [email protected] <mailto:[email protected]>
        <mailto:[email protected] <mailto:[email protected]>>


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-- Mike Goebel
    Network Programmer
    Office of Information Technology
    Western Michigan University
    Phone: 269-387-0453 <tel:269-387-0453>
    Email: [email protected] <mailto:[email protected]>


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