We're seeing more and more on-campus offices (we have no residences) buying 
printers that are coming with 2.4GHz wifi, apparently turned on by default.  
(Recall that you only get 3 non-overlapping 2.4GHz channels in any area....)

  Twice we've seen such devices either broadcasting multiple (12-15) wireless 
MAC addresses/ESSIDs, or in one case changing MAC address about every 30 
seconds.

  The language in our AUP prohibiting "use that interferes with the intended 
purpose" was crafted with things like DOS attacks in mind, but doesn't require 
any change to apply to interfering with campus WiFi service....

David Gillett
CISSP CCNP


-----Original Message-----
From: Peter P Morrissey [mailto:[email protected]] 
Sent: Tuesday, October 30, 2012 12:10
To: [email protected]
Subject: Re: [WIRELESS-LAN] wireless printers in dorms

They are not allowed on our network as they don't do 802.1x.
We tell them in as many communications as possible that they should bring USB 
cables.
We found that you can get 15 foot USB cables for a couple of bucks in quantity.
We give them out during opening to those who didn't get the word and they 
appear to be very grateful.

I couldn't imagine giving up a whole 2.4 channel. I would think that would be 
pretty devastating to our 2.4Ghz functionality.

Pete Morrissey

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Tom O'Donnell
Sent: Tuesday, October 30, 2012 2:53 PM
To: [email protected]
Subject: [WIRELESS-LAN] wireless printers in dorms

I was wondering how other schools handle wireless printers in the dorms.  This 
seems to be the year everyone showed up with one, and they're causing 
connectivity problems in our 2.4GHz space. Are you able to keep them under 
control, or do you seek them out and make students to turn them off?

They seem to push our AP's to other channels (usually to 1 and 11, since it 
looks like the printers often use ch 6) to prevent co-channel interference. But 
sometimes several adjacent AP's end up on the same channel, so either there's 
still co-channel interference or they're powered down so much that either way 
it can cause problems through a whole building.

Our infrastructure is all Cisco: a WiSM running 7.0.230.0 managing a mix of 
AP1252's and AP1231's.  The AP's have been better at assigning 2.4GHZ channels 
since we unchecked "Avoid Foreign AP interference" in DCA settings. Our DCA 
Channel Sensitivity is Medium, and our TPC settings are max. 30dMb, min. 
-10dBm, threshold -70dBm.  We have Client Band Select on, but most of our 
clients stick with 2.4Ghz, even where 5GHz is available.

We've seen noticeable improvement when we're able to locate an interfering 
printer, disable its wireless, and change channels, but it's a lot of work and 
not always successful.  Lots of knocking on doors, some printers don't seem to 
let you disable wireless, and sometimes DCA doesn't seem to spread them back 
among all 3 channels, so we end up setting some channels manually.

Are there other useful settings in the WiSM? Any other ideas?

Thanks,

----------------------------------------------------------
Tom O'Donnell
Senior Manager of Network and Server Systems Information Technology Services 
University of Maine at Farmington
(207) 778-7336

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Participation and subscription information for this EDUCAUSE Constituent Group 
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Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

**********
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

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