Seems like a question that needs context. If it's a survey, "availability" might mean "is it present and across how much of campus?" versus IT guy/gal measure of " five nines" kinda thing.
You could just send pictures of windmills to distract them. -Lee From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[email protected]] On Behalf Of Jamie Savage Sent: Tuesday, December 18, 2012 3:51 PM To: [email protected] Subject: [WIRELESS-LAN] measuring wireless availability? Hi, We've been approached from above to provide an availability % of our wireless service on campus. We're not sure what is meant by 'availability' and have pushed the question back for clarification. On the assumption that they're asking for availability stats from a users perspective....that's a tough one. The fact that our wireless infrastructure equipment may be up 98.5% of the time does not mean that users are experiencing a quality service 98.5% of the time in all locations. Just wondering if anyone has come up with a reasonable way of looking at this in order to provide a number that's meaningful. ...........thanks in advance..............J Jamie Savage | Senior Communications Technician | University Information Technology 010 Steacie Science Building | York University | 4700 Keele St. , Toronto ON M3J 1P3 Canada T: 416.736.2100 x22605 | F: 416.736.5830 | [email protected] | www.yorku.ca<http://www.yorku.ca/> York UIT will NEVER send unsolicited requests for passwords or other personal information via email. Messages requesting such information are fraudulent and should be deleted.<http://www.yorku.ca/> ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
