We have the WM6-based handhelds here (don't recall the model#). They experienced similar issues with 802.1x, so I connected them to our guest network (open SSID) and created an exception in the captive portal registration system. This has worked very well for us so far - no complaints from end users.
Given these devices run WM6 and that likely won't change anytime soon, I decided using our guest wifi was the best course of action for both my sanity and their reliability. Derek Johnson | Data Communications Coordinator FORT HAYS STATE UNIVERSITY 415 Lyman Dr. TH 101, Hays, KS 67601 (785) 628 - 5688 | [email protected] From: "Schwartz, Roger J" <[email protected]> To: [email protected] Date: 05/09/2013 10:54 AM Subject: [WIRELESS-LAN] T2 Ticketing System Sent by: The EDUCAUSE Wireless Issues Constituent Group Listserv <[email protected]> Is anyone using T2 ticketing system with existing wireless network. We use 802.1x auth and the devices go to sleep and causes the ticketing officers issues to reconnect. What other solutions has anyone come up with for these devices? Any suggestions are appreciated. Roger ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
