I've been getting reports of issues with macbooks on our wpa2-enterprise ssid - then I finally got one and was able to do some hands on troubleshooting.
It appeared the mac would decide to roam - but then would fail to auth - and get stuck in authentication step - wifi menu icon just cycling like no connection. Worked with our vendor (aruba) and decided to increase the default idrequest timeout from 5 sec to 30sec. I think there's something going on when reauthenticating to another AP on the same ssid. tunnel setup takes a while on the macbook - I think it may be related to the cert - using the incommon cert - so have server cert incommon intermediate and addtrust root ca... this is a chunk of data that gets fragmented... not sure if the mac doesn't like reassembling it - takes exception to it comming from a new bssid or what. But it does look like increasing the timeout helps... still a few second without connectivity - but sure as heck beats the macbook getting stuck in its authentication step and staying offline until user intervenes. so still looking into it, but perhaps that info might prove helpful to others. macbook is running 10.8.4 - and I was running that prior to changing my timer settings. Travis Schick UCDavis Network Operations Center On Wed, Jul 10, 2013 at 8:00 AM, Garret Peirce <[email protected]> wrote: > Curious if anyone has further info/experience related to how real this > issue is. > Browsing through the apple forum thread (http://bit.ly/124Jy3a) and other > sites, there are lots > of "me toos" but few if any mentioning a re-creatable problem w/data. > > As we embark on the latest revision of a K12 1:1 project using *many* of > these, I'm very interested. > Also asking our Apple contacts to dig. > > TIA, > > > > On Mon, Jun 24, 2013 at 5:10 PM, Luke Jenkins <[email protected]> wrote: > >> Here is a good writeup of the performance issue by Anand Lal Shimpi on >> AnandTech: >> >> http://www.anandtech.com/show/7085/the-2013-macbook-air-review-13inch/10 >> >> via https://twitter.com/wirelesssguru/status/349170483700305920 >> >> -Luke >> >> >> On Mon, Jun 24, 2013 at 6:43 AM, Garret Peirce <[email protected]> wrote: >> >>> This thread seems filled with 'me too' type comments more than anything >>> else. >>> Anyone on the list have any firsthand or more detailed info? >>> Working on a project with a large # of them, so I'm interested ; I just >>> don't have in hand yet. >>> >>> >>> On Sun, Jun 23, 2013 at 9:56 AM, Ryan McLeod <[email protected]>wrote: >>> >>>> ** ** >>>> I will be out of the office until Thursday June 27th. Please direct all >>>> tech needs to the Tech Helpdesk. Thank you! >>>> >>>> GO BEYOND! >>>> Founded in 1821, New Hampton School is a coeducational, independent, >>>> college preparatory boarding and day school for students in grades 9-12 and >>>> postgraduate. >>>> www.newhampton.org >>>> ********** Participation and subscription information for this >>>> EDUCAUSE Constituent Group discussion list can be found at >>>> http://www.educause.edu/groups/. >>>> >>>> >>> >>> >>> -- >>> Garry Peirce >>> Network Architect >>> Networkmaine, University of Maine System >>> 1-207-561-3539 >>> ********** Participation and subscription information for this EDUCAUSE >>> Constituent Group discussion list can be found at >>> http://www.educause.edu/groups/. >>> >>> >> >> >> -- >> =-=-=-=-=-=-=-=-=-=-=-= >> Luke Jenkins >> Network Engineer >> Weber State University >> ********** Participation and subscription information for this EDUCAUSE >> Constituent Group discussion list can be found at >> http://www.educause.edu/groups/. >> >> > > > -- > Garry Peirce > Network Architect > Networkmaine, University of Maine System > 1-207-561-3539 > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
