Hi,

Is the AP in an RF group with different settings to the global configuration?

What does your debug client <macaddr> tell you?

Tristan
---
Tristan Gulyas                  [email protected]
Wireless Network Engineer       M:  +61 403224484
eSolutions division            P:  +61 3 9902 9092
Building 205  Monash University   3800   Australia


On 01/10/2013, at 7:05 AM, "Foerst, Daniel P." <[email protected]> wrote:

> Hi all,
> 
> We are experiencing an odd issue as of late. A client with an Android device 
> (HTC One) is able to associate to a wireless access point joined to a Cisco 
> WiSM1 controller that is running 7.0.235.3 code, but when the AP is joined to 
> a WiSM2 with 7.5.0 code it is unable to join. The most I have heard that it 
> attempts to connect until ultimately it gives up. If the AP is migrated back 
> to a WiSM1 the issue clears and the client is able to associate, receive and 
> IP address, and use the network.  The WLAN is an open SSID currently 
> operating without any security so we know that isn't interfering.
> 
> A TAC case has been opened to investigate this issue, however I wanted to see 
> if anyone else has experienced this yet.
> 
> Typically I wouldn't give it much thought, but it we have also seen some of 
> our student base experience this same issue with a Windows 8 tablet (not sure 
> if it was RT or not). Where my colleague and his HTC one is able to move the 
> AP back to a WiSM1 and work around the issue, the student doesn't have that 
> luxury as all APs in his/her residence hall are 2602e APs and require a WiSM2 
> controller. After experiencing this issue we are hesitant to move other 
> residence halls currently operating on WiSM1s to the new WiSM2 controllers.
> 
> Thanks much!
> 
> Daniel Foerst
> Assistant Director, Networks & Security
> The Catholic University of America
> Washington, DC 20064
> 
> **********
> Participation and subscription information for this EDUCAUSE Constituent 
> Group discussion list can be found at http://www.educause.edu/groups/.


**********
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

Reply via email to