Hi, Is there anything in the controller logs?
We encountered an issue where if the RF profile would have different speed settings than the controller's default, then the device would not associate with data rates not supported. We would see this in our message log: WISM-172.20.19.30:Jun 12 17:49:08 south1-wlc1-man south1-wlc1-man.net: *apfMsConnTask_3: Jun 12 17:49:08.216: %APF-4-ASSOCREQ_PROC_FAILED: apf_80211.c:3788 Failed to process an association request from 70:aa:b2:ac:64:dc. WLAN:3, SSID:eduroam. message with invalid supported rate. A Cisco bug has been raised: https://tools.cisco.com/bugsearch/bug/CSCuh63491 Cheers, Tristan On 01/10/2013, at 1:07 PM, "Foerst, Daniel P." <foe...@cua.edu> wrote: > I do not see the AP being in a different RF Group. At least this isn't > jumping out at me when I look at the individual AP details. > The RF Group name is the same between the WiSM1 and the WiSM2 controllers. > On WiSM1 we have disabled the lower speeds 1Mbps to 11Mbps. > On the WiSM2 we are currently running with defaults. So one would think that > if there were issues, it would be seen on the WiSM1. > > I will need to check the debug client <macaddr> tomorrow when I am in the > office. > > Thanks! > > -dan > > ________________________________ > From: The EDUCAUSE Wireless Issues Constituent Group Listserv > [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] on behalf of Tristan Gulyas > [tristan.gul...@monash.edu] > Sent: Monday, September 30, 2013 7:56 PM > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU > Subject: Re: [WIRELESS-LAN] Cisco WiSM2 Association issues > > Hi, > > Is the AP in an RF group with different settings to the global configuration? > > What does your debug client <macaddr> tell you? > > Tristan > --- > Tristan Gulyas > tristan.gul...@monash.edu<mailto:tristan.gul...@monash.edu> > Wireless Network Engineer M: +61 403224484 > eSolutions division P: +61 3 9902 9092 > Building 205 Monash University 3800 Australia > > > On 01/10/2013, at 7:05 AM, "Foerst, Daniel P." > <foe...@cua.edu<mailto:foe...@cua.edu>> wrote: > > Hi all, > > We are experiencing an odd issue as of late. A client with an Android device > (HTC One) is able to associate to a wireless access point joined to a Cisco > WiSM1 controller that is running 7.0.235.3 code, but when the AP is joined to > a WiSM2 with 7.5.0 code it is unable to join. The most I have heard that it > attempts to connect until ultimately it gives up. If the AP is migrated back > to a WiSM1 the issue clears and the client is able to associate, receive and > IP address, and use the network. The WLAN is an open SSID currently > operating without any security so we know that isn't interfering. > > A TAC case has been opened to investigate this issue, however I wanted to see > if anyone else has experienced this yet. > > Typically I wouldn't give it much thought, but it we have also seen some of > our student base experience this same issue with a Windows 8 tablet (not sure > if it was RT or not). Where my colleague and his HTC one is able to move the > AP back to a WiSM1 and work around the issue, the student doesn't have that > luxury as all APs in his/her residence hall are 2602e APs and require a WiSM2 > controller. After experiencing this issue we are hesitant to move other > residence halls currently operating on WiSM1s to the new WiSM2 controllers. > > Thanks much! > > Daniel Foerst > Assistant Director, Networks & Security > The Catholic University of America > Washington, DC 20064 > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
