We use MC9000 series scanners with telnet (TelnetCE) as the main protocol. Telnet doesn't handle network interruptions very well, so we implemented a telnet proxy (Wavelink ConnectPro) to help buffer the connections through signal loss, AP roaming, etc. We are running on a Cisco 7510 controller with 1042 and 1602 APs.
Other than that, I haven't had any real issues on the wireless side. If you get any more details on the application and errors they are seeing, feel free to pass them on. Nathan Hay Network Engineer | NOC WinWholesale Inc. 888-225-5947 From: Craig Eyre <[email protected]> To: [email protected], Date: 09/30/2013 04:51 PM Subject: [WIRELESS-LAN] Handheld scanners Sent by: The EDUCAUSE Wireless Issues Constituent Group Listserv <[email protected]> Hey All, We have been using some Motorola MC55 handheld ticket scanners (unsure of Windows version right now) for the past couple years and they seem to be a bit flaky according to the end users (only told us a couple months ago). We use them to confirm tickets outside our theaters on campus. From my end I see them connected almost all day long but when they go to use them they have hiccups. The word I get is that they try and scan a ticket and if it doesn't work instantly they grab a spare one and keep going. I am going to stand with them one of these nights to see the actual process but haven't had the time lately so can't confirm how they are running them. We are building a new conservatory and I want to get the handheld piece figured out prior to deployment in that building. Config Cisco 5508's, 2600/3500/3600 ap's WPA2/AES enterprise (tried just tkip for a while and no dice) broadcasting I'm just curious as to what models of scanners everyone else uses and what issues/remedies they have come across. Does anyone else run the motorola MC55? It doesn't have to be on a Cisco infrastructure as alot of the settings from other vendors are comparable. I didn't want to type out the whole infrastructure, so if you have a question/idea please let me know. Thanks, Craig Eyre Network Analyst IT Services Department Mount Royal University 4825 Mount Royal Gate SW Calgary AB T2P 3T5 P. 403.440.5199 E. [email protected] "The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather in a lack of will." Vincent T. Lombardi ------------------------------------------------------------------------------------------------------------------------ This communication is intended for the use of the recipient to which it is addressed, and may contain confidential, personal, and or privileged information. Please contact the sender immediately if you are not the intended recipient of this communication, and do not copy, distribute, or take action relying on it. Any communication received in error, or subsequent reply, should be deleted or destroyed. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********************************************************************************************* This email message and any attachments is for use only by the named addressee(s) and may contain confidential, privileged and/or proprietary information. If you have received this message in error, please immediately notify the sender and delete and destroy the message and all copies. All unauthorized direct or indirect use or disclosure of this message is strictly prohibited. No right to confidentiality or privilege is waived or lost by any error in transmission. ********************************************************************************************* ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
