We're using Choice Ticketing so your mileage may vary with this, but our group uses a Linear Pro Wireless Barcode Scanner jacket that goes over an iPod 4 Touch and an app called RDP tap. They seem to be VERY happy with these after dealing with the specialty Windows Mobile scanners.
Eric Barnett Senior Network Engineer/Wireless Administrator Information and Technology Services Arkansas State University (870) 680-4243 http://wireless.astate.edu -----Original Message----- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[email protected]] On Behalf Of Osborne, Bruce W (Network Services) Sent: Thursday, October 03, 2013 6:51 AM To: [email protected] Subject: Re: [WIRELESS-LAN] Handheld scanners I am not totally sure, but I believe we are mainly using Motorola (Symbol) scanners running Windows Mobile 6. Bruce Osborne Network Engineer IT Network Services (434) 592-4229 Liberty University | Training Champions for Christ since 1971 -----Original Message----- From: Brian David [mailto:[email protected]] Sent: Wednesday, October 2, 2013 8:22 AM Subject: Re: Handheld scanners Bruce, I know you folks are an Aruba shop. Who makes the ticket scanners you use and what model works the best? We have some very old ticket scanners that are still using 802.11b. We are looking to upgrade soon and would like to get some input from other schools on what they use. Thanks Brian J David Network Systems Engineer Boston College -----Original Message----- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[email protected]] On Behalf Of Osborne, Bruce W (Network Services) Sent: Wednesday, October 02, 2013 8:00 AM To: [email protected] Subject: Re: [WIRELESS-LAN] Handheld scanners We have several models of handheld scanners here at Liberty University using WPA2-Enterprise [PEAP-MSCHAPv2]. One thing we have noticed on some models is that if the batteries run down dead, you need to reset the date & time or RADIUS will fail. We have instructed the users how to reset the date & time on these scanners. Bruce Osborne Network Engineer IT Network Services (434) 592-4229 Liberty University | Training Champions for Christ since 1971 -----Original Message----- From: Nathan Hay [mailto:[email protected]] Sent: Tuesday, October 1, 2013 8:30 AM Subject: Re: Handheld scanners We use MC9000 series scanners with telnet (TelnetCE) as the main protocol. Telnet doesn't handle network interruptions very well, so we implemented a telnet proxy (Wavelink ConnectPro) to help buffer the connections through signal loss, AP roaming, etc. We are running on a Cisco 7510 controller with 1042 and 1602 APs. Other than that, I haven't had any real issues on the wireless side. If you get any more details on the application and errors they are seeing, feel free to pass them on. Nathan Hay Network Engineer | NOC WinWholesale Inc. 888-225-5947 From: Craig Eyre <[email protected]> To: [email protected], Date: 09/30/2013 04:51 PM Subject: [WIRELESS-LAN] Handheld scanners Sent by: The EDUCAUSE Wireless Issues Constituent Group Listserv <[email protected]> Hey All, We have been using some Motorola MC55 handheld ticket scanners (unsure of Windows version right now) for the past couple years and they seem to be a bit flaky according to the end users (only told us a couple months ago). We use them to confirm tickets outside our theaters on campus. From my end I see them connected almost all day long but when they go to use them they have hiccups. The word I get is that they try and scan a ticket and if it doesn't work instantly they grab a spare one and keep going. I am going to stand with them one of these nights to see the actual process but haven't had the time lately so can't confirm how they are running them. We are building a new conservatory and I want to get the handheld piece figured out prior to deployment in that building. Config Cisco 5508's, 2600/3500/3600 ap's WPA2/AES enterprise (tried just tkip for a while and no dice) broadcasting I'm just curious as to what models of scanners everyone else uses and what issues/remedies they have come across. Does anyone else run the motorola MC55? It doesn't have to be on a Cisco infrastructure as alot of the settings from other vendors are comparable. I didn't want to type out the whole infrastructure, so if you have a question/idea please let me know. Thanks, Craig Eyre Network Analyst IT Services Department Mount Royal University 4825 Mount Royal Gate SW Calgary AB T2P 3T5 P. 403.440.5199 E. [email protected] "The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather in a lack of will." Vincent T. 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