Hi Jerry,

In the controllers, you'll fund under Security the settings for Client 
Exclusion options, these are global and come into play if enabled on a WLAN 
under advanced settings. If Client Exclusion is enabled on a WLAN, it will 
follow the settings under the global settings. There are like 6 of of them, and 
they can cause all kinds of trouble. There is no adjustment to any sort of 
threshold- it's literally three strikes against whatever exclusion parameter is 
being hit and then client is excluded for whatever time is specified under 
advanced settings of the WLAN (again, if enabled on the WLAN).

On 802.1x networks, I'd recommend excluding on failed 802.1x authentications 
but putting the timer at like 5 seconds. This will slow down DOS effects on 
RADIUS servers from misconfigured/unconfigured clients, but not shut out legit 
clients that sputter a bit in authing for whatever reason.

I've asked Cisco for more control over this, as the 3-strike value is just too 
low.

-Lee

Lee H. Badman
Network Architect/Wireless TME
ITS, Syracuse University
315.443.3003

________________________________________
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<[email protected]> on behalf of Jerry Bucklaew 
<[email protected]>
Sent: Sunday, March 2, 2014 8:53 AM
To: [email protected]
Subject: Re: [WIRELESS-LAN] client exclude reason unknown

To ALL:

   I am running Cisco controllers version 7.4 code.  I was looking at my
controllers and I noticed a bunch of clients excluded for reason
"unknown".  These also have a timer of "n/a" so they would stay excluded
forever.  Since I don't normally look at the client exclusions I am not
sure when this started.  I was wondering if anyone else has seen this
before?  I deleted them all so we will see if they come back.

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