Hi all, How are people spreading the word to their user community that they need to go to the "onboarding" SSID first to configure for the ".1X" SSID?
A small but significant percentage of our users are not doing this inuitively. They are connecting to the .1X SSID first, perhaps because it contains the word SECURE in the SSID. Because most devices lack the basic ingredients for EAP-TTLS they never successfully authenticate. At that point they either give up and connect to our open SSID permanently or they go to the Help Desk who (surpise!) tells them they need to run the configuration utility by going first to the "onboarding" SSID. I realize this may be more of a communications problem than a technical one but I'd be interested to hear what folks are doing to steer their users to "go to this SSID first to configure for that SSID". Thanks, Mike Michael Dickson Network Analyst Office of Information Technologies University of Massachusetts Amherst Voice 413.545.9639 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
