I'm not sure about your devices but we've noticed problems with iOS
devices that might be related.
Here is the scenario:
The device connects to one of our SSIDs, usually the open web-auth
network. When we then try to connect to our 802.1x network it fails to
connect. Turns out this happens whenever we try to change SSIDs with an
iOS device where the previous network is still visible to the device.
Workaround: Click on the little info button next to the other networks and
if any of them have a "Forget this Network" button, click it. Then try to
connect to the network you are wanting to connect to. This has worked in
every case where we have run into this problem.
I hope this helps.
On Mon, 8 Sep 2014, James Andrewartha wrote:
Date: Mon, 8 Sep 2014 22:05:54 -0500
From: James Andrewartha <jandrewar...@ccgs.wa.edu.au>
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv
<WIRELESS-LAN@listserv.educause.edu>
To: WIRELESS-LAN@listserv.educause.edu
Subject: Re: [WIRELESS-LAN] IO7 devices not connecting to wireless
On 09/09/14 01:08, Muraca, Peppino P. wrote:
Hi, I was wondering if anyone has been having issues being able to
connect some IO7 devices iphone or ipad.
We have been seeing some devices just not connect to either open or
secure ssid?s . we have plenty of iphones and ipads that seem to connect
fine, but I have a good amount that cannot. From everything I have found
it seems io7 does have some wireless issues, but I haven?t been able to
pinpoint a cause or find a solution to get these devices connected.
I can't comment on your particular case, but I'll note that Apple has
some profiles you can install to get debugging information from iOS
devices. If you have a developer account they're at
https://developer.apple.com/bug-reporting/ios/wi-fi/ otherwise your
vendor should be able to pass them on. Note that you have to email the
profile or download it directly on the device, they don't work with
Apple Configurator or an third-party MDM.
--
Todd M. Hall
Sr. Network Analyst
Information Technology Services
Mississippi State University
t...@msstate.edu
662-325-9311 (phone)
**********
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discussion list can be found at http://www.educause.edu/groups/.
