I meant latching onto an AP not a controller. Sent from my iPhone
> On Nov 4, 2014, at 8:01 PM, Watters, John <[email protected]> wrote: > > We use both. Band select does seem to help push users to 5 GHz but doesn't > seem to have any effect on our problem with latching onto a controller and > not wanting to until after hell has frozen over. > > Load balancing does not seem to have an effect that we notice. Maybe I need > to look for a DEBUG that give me some insight into load balancing. > > Sent from my iPhone > > On Nov 4, 2014, at 7:09 PM, Kitri Waterman > <[email protected]<mailto:[email protected]>> wrote: > > Hey John, > > Is this with Load Balancing and/or Band Select enabled on your WISM2's? > > There was some positive talk here awhile back about how far both features > have come and also client support for them. > > We're just beginning to test both features in our shop. > > Kitri Waterman > -- > Network Engineer (Wireless) > Information Services > University of Oregon > > > > On 11/4/14 1:22 PM, Watters, John wrote: > > We have a continuing problem with clients devices which refuse to move to an > AP that provides a much better signal. For example, students entering a > classroom typically have at least one WiFi device active when they enter the > room (e.g., their phone) and maybe more (e.g.,, tablet, laptop, etc). As has > been the case for years, the default client behavior seems to continue to be > to hold on to the original AP association until it becomes unusable, then > move to the best signal for where they currently are. I know that recent > Windows machines have settings to control how aggressive the radio is in > moving to a better AP. Surely UNIX-based machines can also do the same. We > encourage our laptop users to take advantage of a more aggressive setting. > And, we use the Cisco load-balancing stuff to also try to help. > > But, we still see the problem. > > Now, we are getting complaints about phones (iPhones & Android). users cannot > infinitely wander around a residence hall or Greek house without getting > small breaks in service (about 1 second or less) when they finally move from > one AP to one with a much stronger (and clearer) signal. > > Does anyone know anything else we can try to encourage client devices > (tablets, laptops, and phones) to change APs more aggressively? > > We are a Cisco shop using WiSM2 controllers (7.6.120.0 & 7.6.130.0) with > 5,000 APs of various models (1131, 1142, 2602, 2702, and a few 3502 & 3602s). > > > Thanks for any help/advice you can offer. > > > -jcw > <mime-attachment.jpg> > > John Watters The University of Alabama > Office of Information > Technology > 205-348-3992 > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
