We have around 1200 Cisco APs and over the last year I have had about 10-12 
RMAs on APs, with the majority of them being AIR-CAP702s. This does not include 
the 10 I lost to a lightning strike which they would not replace because of 
their act of God clause. To clarify I went back to April 2015, but I have had 
only 1 RMA in 2016.

Don Sullivan
Network Administrator
205-726-2111

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Oliver, Jeff
Sent: Wednesday, April 27, 2016 2:39 PM
To: [email protected]
Subject: Re: [WIRELESS-LAN] Access Point Failure Rate

We have about 700 access points and we have seen 1 DOA and a 3-4 failures in 
the last couple of years (one due to physical damage). The failure have been on 
aging AP’s that are scheduled for replacement anyway.


Cheers,
Jeff


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Trinklein, Jason R
Sent: Wednesday, April 27, 2016 1:10 PM
To: 
[email protected]<mailto:[email protected]>
Subject: [WIRELESS-LAN] Access Point Failure Rate

I’m curious to know other institutions’ equipment failure rate for access 
points.

School: College of Charleston
Brand: Xirrus
Access Point Count: 692
RMA Replacements in the last year: 36
Failure rate: 5%

What do you observe?
--
Jason Trinklein
Wireless Engineering Manager
College of Charleston
81 St. Philip Street | Office 311D | Charleston, SC 29403
[email protected]<mailto:[email protected]> | (843) 300–8009
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