Thanks for your replies so far. I’ve collected your data so far:
[cid:4DAAA493-FF21-414A-ACBA-C5C01B1B5069]
Brand   Failure Rate per Year
Cisco   0.5%
Aruba   0.3%
Aerohive        0.4%
Ruckus  0.6%
Juniper 0.7%
Extreme 0.0%
Xirrus  5.2%

School  Brand   APs     Term    Failed  Attrition/Year
College of Charleston   Xirrus  692     1       36      5.2%
?       Cisco   1400    1       5       0.4%
Culinary Institute      Aruba   600     1       1       0.2%
University of north Georgia     Aerohive        1200    1       5       0.4%
Rice University Cisco   1890    1       40      2.1%
?       Ruckus  330     1       2       0.6%
?       ?       700     4       2       0.1%
?       Cisco   1200    1       11      0.9%
Austin College  Juniper 275     3       6       0.7%
Utica College   Extreme 315     5       0       0.0%
?       Cisco   1900    2       10      0.3%
Hogeschool Gent Cisco   550     5       1       0.0%
?       Cisco   1200    3       1       0.0%
Denison University      Aruba   1047    1       5       0.5%
Syracuse University     Cisco   18000   14      0       0.0%

More data points would be helpful, particularly from schools with equipment 
under-represented above. If anyone else is using Xirrus, I’d like to know if 
they are seeing as high a failure rate as we are.

I’ll update the spreadsheet as more responses are received. Thanks for your 
participation.
--
Jason Trinklein
Wireless Engineering Manager
College of Charleston
81 St. Philip Street | Office 311D | Charleston, SC 29403
trinkle...@cofc.edu<mailto:trinkle...@cofc.edu> | (843) 300–8009

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Jason Trinklein <trinkle...@cofc.edu<mailto:trinkle...@cofc.edu>>
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Wednesday, April 27, 2016 at 3:10 PM
To: 
"WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>" 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: [WIRELESS-LAN] Access Point Failure Rate

I’m curious to know other institutions’ equipment failure rate for access 
points.

School: College of Charleston
Brand: Xirrus
Access Point Count: 692
RMA Replacements in the last year: 36
Failure rate: 5%

What do you observe?
--
Jason Trinklein
Wireless Engineering Manager
College of Charleston
81 St. Philip Street | Office 311D | Charleston, SC 29403
trinkle...@cofc.edu<mailto:trinkle...@cofc.edu> | (843) 300–8009
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