For the record, my “40” failures includes for the past calendar year, and 
includes ALL non-functioning APs.  We have had very few (none that I can think 
of but don’t want to exclude the possibility) of DOA’s.  

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Trinklein, Jason R
Sent: Thursday, April 28, 2016 12:05 PM
To: [email protected]
Subject: Re: [WIRELESS-LAN] Access Point Failure Rate

 

Thanks for your replies so far. I’ve collected your data so far:




Brand

Failure Rate per Year


Cisco

0.5%


Aruba

0.3%


Aerohive

0.4%


Ruckus

0.6%


Juniper

0.7%


Extreme

0.0%


Xirrus

5.2%

 


School

Brand

APs

Term

Failed

Attrition/Year


College of Charleston

Xirrus

692

1

36

5.2%


?

Cisco

1400

1

5

0.4%


Culinary Institute

Aruba

600

1

1

0.2%


University of north Georgia

Aerohive

1200

1

5

0.4%


Rice University

Cisco

1890

1

40

2.1%


?

Ruckus

330

1

2

0.6%


?

?

700

4

2

0.1%


?

Cisco

1200

1

11

0.9%


Austin College

Juniper

275

3

6

0.7%


Utica College

Extreme

315

5

0

0.0%


?

Cisco

1900

2

10

0.3%


Hogeschool Gent

Cisco

550

5

1

0.0%


?

Cisco

1200

3

1

0.0%


Denison University

Aruba

1047

1

5

0.5%


Syracuse University

Cisco

18000

14

0

0.0%

 

More data points would be helpful, particularly from schools with equipment 
under-represented above. If anyone else is using Xirrus, I’d like to know if 
they are seeing as high a failure rate as we are.

 

I’ll update the spreadsheet as more responses are received. Thanks for your 
participation.

-- 

Jason Trinklein

Wireless Engineering Manager

College of Charleston

81 St. Philip Street | Office 311D | Charleston, SC 29403

 <mailto:[email protected]> [email protected] | (843) 300–8009

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<[email protected] <mailto:[email protected]> 
> on behalf of Jason Trinklein <[email protected] 
<mailto:[email protected]> >
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<[email protected] <mailto:[email protected]> 
>
Date: Wednesday, April 27, 2016 at 3:10 PM
To: "[email protected] 
<mailto:[email protected]> " 
<[email protected] <mailto:[email protected]> 
>
Subject: [WIRELESS-LAN] Access Point Failure Rate

 

I’m curious to know other institutions’ equipment failure rate for access 
points.

 

School: College of Charleston

Brand: Xirrus

Access Point Count: 692

RMA Replacements in the last year: 36

Failure rate: 5%

 

What do you observe?

-- 

Jason Trinklein

Wireless Engineering Manager

College of Charleston

81 St. Philip Street | Office 311D | Charleston, SC 29403

 <mailto:[email protected]> [email protected] | (843) 300–8009

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