Well that is troubling. We are about to deploy around 200 of them. Is anyone 
else experiencing similar issues to this on 2802's?

-- 
Jason Watts
Pratt Institute, Academic Computing
Senior Network Administrator


Sent from my iPhone

> On Jul 6, 2017, at 7:23 AM, Scharloo, Gertjan <[email protected]> wrote:
> 
> Hi Bryan,
>  
> The University of Amsterdam and Amsterdam University of Applied Sciences are 
> currently using 2802i Access Points since December 1, 2016 to gain experience 
> with this new type of Access Point. (Only on the 9th and 10th floors)
>  
> The access points have been problematic from the start, and still there are 
> complaints from end users that we can’t solve or identify properly. The same 
> users can work without problems on other floors where we have 2702i Access 
> Points stationed in this property.
> We are currently dealing with client disconnections on the floors/buildings 
> with AP2802i. This disconnection occurs 2-3 hours, sometimes more frequently. 
> Many of our clients are effected. Another issue which is subpart of this 
> issue is: the clients are connected but there is no traffic flow. These 
> clients have laptop from different vendors for example Dell, Apple with 
> different (updated) drivers. -The users stay connected but cannot transmit 
> any data.
>  
> Two months ago, we have started a new software release 8.2.154.17 and we were 
> hoping to fix our client disconnect issue only with the 2802i AP, but the 
> problem became worse. We have started a Tac CASE (severity 2)
>  
>  
> Regards
>  
> Gertjan Scharloo
> ICT Consultant
> _____
>  
> Universiteit van Amsterdam | Hogeschool van Amsterdam
>  
> ICT Services
> Leeuwenburg | kamer A9.44
> Weesperzijde 190 | 1097 DZ Amsterdam
> +31 (0)20 525 4885
> Mobiel : +31(0) 61013-5880
> www.uva.nl
> uva.nl/profile/g.scharloo
> Beschikbaar : Ma | - | Wo | Do | Vr |
>  
>  
> From: wireless-lan <[email protected]> on behalf of Bryan 
> Ward <[email protected]>
> Reply-To: wireless-lan <[email protected]>
> Date: Wednesday, 5 July 2017 at 18:07
> To: wireless-lan <[email protected]>
> Subject: [WIRELESS-LAN] Cisco 3800 Series APs
>  
> Couldn’t find a recent discussion on the list archives, so I’ll ask my 
> question.
>  
> For those of you that have Cisco 3800 series APs in production, how have they 
> been working for you recently?
> We currently purchase 3700 series APs as our standard for new installs and 
> replacement of our 3500 series APs, but are now considering switching to the 
> 3800 series.
> I heard there were a lot of issues with them at first, but was wondering if 
> they’re still troublesome now that they’ve been out in the wild for some time.
> Also, does anyone currently have issues using Prime to manage them?
>  
> Thanks all,
>  
> --
> Bryan Ward
> Network Engineer
> Dartmouth College Network Services
> 603-646-2245
> [email protected]
>  
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