Hi, We are actually improving our guest experience, and what I thought of is the following: “we use Cisco Equipment’s”:
- Would give up my guest SSID through ISE. As still there is no feature to increase the idle timeout on the WLC “like the sleeping client” which will stop users from complaining about the constant login once they go idle “”especially iPhone that turns off WiFi after sometime when its on the lock screen!!””…I know that I can increase the idle timeout, but that would prevent getting real client count from the WLC and PI and might affect the client WLC DB. - Would use simple AUP guest SSID with sleeping client timer of 1-4 days. - Won’t use bandwidth limit…the internet link is good. - 802.11ac 80Mhz or 40Mhz based on the location of the event. - Survey..survey..survey..before the event to check everything. Yahya Jaber. Sr. Wireless Engineer IT Network & Communications – Engineering Building 14, Level 3, Rm 308-WS07 KAUST 23955-6900 Thuwal, KSA Email yahya.ja...@kaust.edu.sa<mailto:yahya.ja...@kaust.edu.sa> Office +966 (0) 12 8081237 Mobile +966 (0) 558697555 On Call Rotation Mobile: +966 54 470 1177 From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Osborne, Bruce W (Network Operations) Sent: Wednesday, September 27, 2017 3:08 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Wi-Fi Request for University Conference event Our process is not ideal. Where possible, we try to avoid setting up special SSIDs. Our normal Guest SSID allows for self registration for bandwidth-restricted Internet access or sponsored registration for faster Internet access. We utilize our ClearPass Guest management to create an expiring event guest username with unlimited devices ending in “@event” instead of a proper email address. The original plan was for our IT Communications BRMs to create these accounts. Lately, our wireless team has been doing that. Event coordinators need to test access ahead of time, especially if it is “critical”. Otherwise, they are failing their job, IMHO. For major events, with special access we sometimes set up a PSK SSID. In our experience, an open SSID is not good because you will pick up every roaming mobile device, exhausting your DHCP address pool. Bruce Osborne Senior Network Engineer Network Operations - Wireless (434) 592-4229 LIBERTY UNIVERSITY Training Champions for Christ since 1971 From: Williams, Mr. Michael [mailto:mmwilli...@tarleton.edu] Sent: Monday, September 25, 2017 4:01 PM Subject: Wi-Fi Request for University Conference event Hello, Here recently, we have received numerous requests for guest WI-FI access during on campus conference events. In order to support these events, we normally create a special open conference SSID that requires a pre-shared key or passcode for authentication. What we struggling with is how to set the level of expectation for WI-FI functionality during these types events. Conference sponsors inform us that Wi-Fi/internet access for conference attendees is critical, or some special app must function flawlessly or their conference event will be a bust. We want to develop a formal conference request process that would detail what type of Wi-Fi support we can offer, what level of user experience to expect and what the sponsor responsibilities would be during these conference events. I am curious to hear how other university handle these types of events. Does anyone have a formal process, that they are willing to share, that addresses some of these concerns? Thanks Mike Michael M. Williams Senior Network Engineer Information Technology Services Tarleton State University 201 St. Felix Str. Box T-0220 Stephenville, TX 76402 Tel: (254) 968-1850 Fax: (254) 968-9658 mmwilli...@tarleton.edu<mailto:mmwilli...@tarleton.edu> “ Tarleton Networks – Connecting people with their potential” Information Technology Services staff will never ask for your password in an email. Don't ever email your password to anyone or share confidential information in emails. Confidentiality Notice: This electronic message, including any attachments, is for the sole use of the intended recipients(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hunter Fuller Sent: Monday, September 25, 2017 2:36 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Two RF Questions We currently won't even touch 40MHz as we like having the ability to solve problems by throwing more APs at them. On Mon, Sep 25, 2017 at 2:28 PM Chuck Enfield <chu...@psu.edu<mailto:chu...@psu.edu>> wrote: 1. Enable it in places to check for radar events. If you get few, then yes. Client devices are almost fully capable now. Hidden SSID’s are the only issue. Some clients don’t probe on DFS channels, and will only respond to beacons. Make sure 2.4 is usable for the small number of incompatible devices. 2. No. Don’t even consider 40MHz unless you’re using almost all the DFS channels, but even then you’ll probably have to disable it in some high density areas. From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of David Blahut Sent: Monday, September 25, 2017 3:17 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [WIRELESS-LAN] Two RF Questions Greetings, I have two hopefully simple RF related questions: 1. Should I enable the extended UNII-2 channels campus wide? 2. Should I enable 40Mhz channel width campus wide? In other words what are you doing on your campus and what is the "best practice? Our wireless infrastructure: 3 Cisco 5508s running 8.2.141.0 20 - 3800 APs 368 - 3700 APs 414 - 3600 APs 8 - 3500 APs 7 - 1810 APs 32 - 1142 APs Prime 3.1.0 Thanks for your input. David ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. -- -- Hunter Fuller Network Engineer VBH Annex B-5 +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Systems and Infrastructure ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ________________________________ This message and its contents including attachments are intended solely for the original recipient. If you are not the intended recipient or have received this message in error, please notify me immediately and delete this message from your computer system. Any unauthorized use or distribution is prohibited. Please consider the environment before printing this email. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
