We had a few issues with 7260 and disabling "Advertise Quiet IE" fixed it for us too. (Also an aruba shop.)
ajs On Mon, Feb 19, 2018 at 12:58 PM, Kees Pronk <cl.pr...@avans.nl> wrote: > Hi Andy, > > You might try and disable " Advertise Quiet IE “ Intel drivers have been > found to not cope well when this is enabled. The STA would not to quiet but > go silent forever…. > > Indeed Advertise Quiet IE is a part of 802.11k. > > -Kees > > On 19 Feb 2018, at 14:47, Voelker, Andy <anvoel...@davidson.edu> wrote: > > Two weeks ago we inexplicably had several models of laptop completely cut > off from our wireless network. On many when they went to look for > available SSID’s the driver would either crash or all networks would > disappear. On others they just wouldn’t connect to any of our networks, > even the open guest network. All work ok off campus. We finally tracked > it down to two intel chips: > > Intel AC 7260 > Intel Centrino R Ultimate-N 6300 > > I discovered that the problem disappeared when I disabled 802.11k. We’re > an Aruba shop. We haven’t done any updates or major changes to our network > since October. Those models couldn’t have all received a bad driver at the > same time. I think we were able to find a driver that fixed the Intel AC > 7260, but they stopped making updates to the Centrino. > > Has anyone else seen this suddenly? Next I’m going to try to tweak some > settings in 802.11k to see if I can re-enable it without the offending > setting. > > -Andy Voelker > Network Administrator > Davidson College > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > discuss. > > > Netwerkbeheer > > Avans Hogeschool > Diensteenheid ICT en Facilitaire Dienst (DIF) - ICT-Beheer > > Bezoekadres: > Bijster 7 <https://maps.google.com/?q=Bijster+7&entry=gmail&source=g>-21 > 4817 HZ Breda > Postadres: > Postbus 90.116 > 4800 RA Breda > > > E: cl.pr...@avans.nl > P: +31(0)885258054 <+31%2088%20525%208054> > T: @rovinguser > > Disclaimer ( http://www.avans.nl/over-avans/e-mail-disclaimer ) > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > discuss. > > -- *Tony Skalski* System Administrator | IT *Office: *507-786-3227 <(507)786-3227> 1510 St. Olaf Avenue Northfield, MN 55057 stolaf.edu ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.