I have filed a complaint with the FCC in the past and it was surprisingly successful. I would suggest you start with this link: https://www.fcc.gov/document/warning-wi-fi-blocking-prohibited
Which includes the following tidbit: *What Should You Do if You Suspect Wi-Fi Blocking? If you have reason to believe your personal Wi-Fi hot spot has been blocked, you can file a complaint with the FCC. To do so, you can visit www.fcc.gov/complaints <http://www.fcc.gov/complaints> or call 1-888-CALL-FCC. If you contact the FCC, you are encouraged to provide as much detail as possible regarding the potential Wi-Fi blocking, including the date, time, location, and possible source.* Ideally you would be able to provide a packet capture in tandem with your complaint. In my particular situation, I received a formal letter after my case was reviewed and found to be a non-issue (mine was an illegal jammer). After calling to re-open the case, the FCC field team was dispatched and 'mitigated' the issue with much precision. Be forewarned that you're likely to feel like your being ignored and given the run around - in my case there was no followup, just an FCC field van show up and then a clean spectrum shortly thereafter. If you provide the above link in your complaint and inform them that you believe you're impacted by the clarification provided, that should shore up your story some. Good luck, and happy hunting! -Sam On Tue, Apr 3, 2018 at 9:42 AM, Kenny, Eric <[email protected]> wrote: > While investigating some “wifi is slow” and “wifi is dropping” complaints, > we noticed deauth/disassociation flooding attacks reported by our wireless > IDS. So far I’ve been able to identity a small percentage of these as > local businesses and other local (non-university affiliated) > organizations. What strikes me as odd is that a lot of the MAC OUIs from > offending devices appear to be consumer grade wireless devices (Belken, > Netgear, eero, etc.). I’d love to get a hold of one of these devices and > look at its settings to see how it’s configured. I’m not a lawyer, but I > think this falls under regulation 47 U.S. Code § 333. > > Besides filing a complaint with the FCC, I’m wondering if any of you have > experienced this on your campuses, and if so, how you’ve gone about dealing > with it. I’m afraid asking the business nicely would just result in a > blank stare, as they would not likely understand the nature of the > complaint, or what their wireless is actually doing. > > §333. Willful or malicious interference > No person shall willfully or maliciously interfere with or cause > interference to any radio communications of any station licensed or > authorized by or under this chapter or operated by the United States > Government. > (June 19, 1934, ch. 652, title III, §333, as added Pub. L. 101–396, §9, > Sept. 28, 1990, 104 Stat. 850.) > > Thanks, > ----------------------------------- > Eric Kenny > Network Architect > Harvard University IT > ----------------------------------- > > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/discuss. > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
