We just turned up a new building with about 80 APs. 6 of them were stuck "waiting for uplink". We think it's this bug: https://quickview.cloudapps.cisco.com/quickview/bug/CSCva34879
-- Curtis K. Larsen Senior Network Engineer University of Utah IT/CIS Office 801-587-1313 ________________________________________ From: The EDUCAUSE Wireless Issues Constituent Group Listserv <[email protected]> on behalf of Daniel Joseph Infantino <[email protected]> Sent: Thursday, August 16, 2018 8:59 AM To: [email protected] Subject: Re: [WIRELESS-LAN] Cisco AP2800 failure rate We have had hundreds come to us recently that were in various stages of reboot loop right out of the box – Cisco designed a custom patch for us because they claimed it was a bug with early 8.5 code. It seems to me that it must be something related to the hardware or the manner in which they were prepped at factory, because we never changed our environment. Pre- Spring 2018 we had no problems with new 2802’s joining. So, even though we might not have the exact same problem – I suspect that QA has not been wonderful on these.. Curious what code you are running? Are the units bricked, or just rebooting? Cisco may be able to do a similar patch for you so that you don’t have to RMA seventy units. Daniel Infantino Sr. Wireless Engineer Networking and Telecommunications Clemson University 864-656-2609 From: The EDUCAUSE Wireless Issues Constituent Group Listserv <[email protected]> On Behalf Of Sam Ziadeh Sent: Thursday, August 16, 2018 9:30 AM To: [email protected] Subject: [WIRELESS-LAN] Cisco AP2800 failure rate Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of ~500 recently installed Aps, we have had roughly 70 fail. Some were online for a month, but some only a few days. Typically they will fail after a powercycle or loss of power. We are working with Cisco on this, but I’m curious if this is a more wide spread problem. ------------------------------------------------------------- Sam Ziadeh Manager, Network Engineering & Architecture University Networking & Infrastructure Information Technology Services Louisiana State University (225) 578-0074 [email protected]<mailto:[email protected]> ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
