Ron,
We had a few issues with Android somewhere around the Oreo or Pie updates where 
devices that did not (by default) trust our CA (InCommon) and were not able to 
connect to our 802.1X network. On those devices, we had to manually install the 
root certificate. Like I said, it was only a few devices that had this issue. 
Other than that, we haven't had major issues with Samsung devices.
Thanks,
Brad

From: The EDUCAUSE Wireless Issues Community Group Listserv 
[mailto:[email protected]] On Behalf Of King, Ronald A.
Sent: Wednesday, September 11, 2019 12:29 PM
To: [email protected]
Subject: [WIRELESS-LAN] Samsung S8 DHCP Failure

Anyone else having an issue with connecting to some Samsung Android devices to 
their wireless environment?

We have tested and confirmed that a Samsung S4 authenticates and acquires a 
DHCP address on our Aruba AOS 8 network and Aruba 6 network (in process of mass 
conversion to new AOS). However, for a Samsung S8, we see that the AAA 
authentication succeeds, but, the DHCP response from the DHCP server is either 
not received or not applied. We have confirmed the DHCP server is sending it. 
We are working with Aruba to see what the issue is, but, we have not upgraded 
the APs or code on the AOS6 network, and it doesn't matter the AP. Yes, it was 
working before. The only change was an Android update to the Samsung S8.  We 
have Googled this and found a couple of instances, including one from on this 
Listserver from March 2017.

Thanks,
Ron

Ronald King
Chief Information Security Officer

Office of Information Technology
(757) 823-2916 (Office)
[email protected]<mailto:[email protected]>
www.nsu.edu<http://www.nsu.edu/>
@NSUCISO (Twitter)
[NSU_logo_horiz_tag_4c - Smaller]


**********
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

**********
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

Reply via email to