I'd love to "stand up an onboarding system", but so far the cost has been
far too much for us relative to the user experience.

The UX hasn't been there because the better options want to use sms and 2
of the top 5 cellular carriers have poor coverage on our campus. We can
help students and employees work past that, but it makes us unwelcoming to
too many guests.

With this limitation, I don't see anything better than 1x at the moment.

On Wed, Nov 6, 2019, 12:04 PM Sweetser, Frank E. <f...@wpi.edu> wrote:

> Personally, I'm a big fan of leveraging certificates for wireless
> authentication.  It completely decouples the username and password once
> you're past the provisioning process, but you can still tie your RADIUS
> server into AD to reject people with locked out accounts if you want.
> Machines on a domain can leverage ADCS, but for BYOD devices you'll need to
> stand up an onboarding system, like SecureW2 or Clearpass.
>
> For setup, we have an open SSID that's dual purposed with guest logins,
> but also allows access to our onboarding system.  This allows users to do
> it completely self service.
>
> Frank Sweetser
> Director of Network Operations
> Worcester Polytechnic Institute
> "For every problem, there is a solution that is simple, elegant, and
> wrong." - HL Mencken
> ------------------------------
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> on behalf of Kovich Greg <
> greg.kov...@al-enterprise.com>
> *Sent:* Wednesday, November 6, 2019 8:41 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
> *Subject:* [EXT] [WIRELESS-LAN] Password reset/change guidance
>
> Hello WLAN Community,
>
> A customer of ours has been using a captive portal to authenticate
> students to WiFi (Alcatel-Lucent branded Aruba gear).
> When a student forgets or does not reset their password there is a link on
> the CP to accomplish that… unfortunately, there have been problems with the
> variety of  student device browsers, so they are considering a move to
> 802.1X authentication in the hope that this smooths out the student
> experience.
>
> What best practice advice do you have for students to deal with password
> changes/resets when they can’t connect to the campus WiFi?
>
> Thank you for any guidance you can provide!!
> Sincerely,
> Greg
>
> -------
>
> Greg Kovich
> Director, North America Education Sales
> Alcatel-Lucent Enterprise
> ALE USA
> 3015 Abby Lane | Suite 301-B
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