If you aren’t blocking P2P anonymizer clients, where user devices are endpoints for folks in other regions, Amazon and others may blacklist your IP range. These clients may show up with students from other countries, or students who have returned from being abroad.
If you have something like Cisco’s Umbrella, they have an entire anonymizer category you can block, but to be 100% effective, you need to block external DNS access so that is harder to circumvent. Jeff From: The EDUCAUSE Wireless Issues Community Group Listserv <[email protected]> on behalf of Muraca, Peppino P. <[email protected]> Date: Friday, September 17, 2021 at 6:17 AM To: [email protected] <[email protected]> Subject: [WIRELESS-LAN] Amazon prime video error (Your device is connected to the internet using a VPN or proxy service) You don't often get email from [email protected]. Learn why this is important<http://aka.ms/LearnAboutSenderIdentification> Hi everyone, has anyone come across this yet where Prime video will not play . this is what is on the screen ( Your device is connected to the internet using a VPN or proxy service. Please disable it and try again.) we have called Amazon and they told us to contact our ISP . We only see this on our wireless networks. Talking with our ISP it seems this is happening more and more and what basically has happened is out NAT ip’s for out wireless have been black listed and now we have to remove our selves from these lists. Has anyone else come across this yet ? if so how successful has it been to remove yourself from these lists. Thank you Pino [cid:[email protected]] ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity&data=04%7C01%7CJeff%40scrippscollege.edu%7C6f420918b9274996182208d979dd7657%7C47274664281d4e3282489661a922b78c%7C0%7C0%7C637674814482344861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=rWQAgUnG53gtk8EKSPsUvUcXwk6cH4fpC3CW6zVRSyk%3D&reserved=0> ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
