Matt,
I have no doubt, that you are prepairing yourself well for the future
regarding VOIP. Its decissions like the ones you made to do MPLS and
Redundant paths (in your case wired MESH), that will empower you to more
reliably offer your own VOIP services On-Net, like you are doing.
The worst thing in the world you could do is bundle a 3rd party service
that doesn't work very well and then because it is outsourced not be able
to fix it.
However, that statement I do not agree with. I belive you concentrate first
on mastering your core fundamental service, in many cases for WISPs, its
"wireless". Until they got it perfect, wasting time on an additional service
to also do partially well, is a mistake. When a WISP reaches the point that
they can offer their wireless well and take on providing their own VOIP
services well, then sure its a good decissions. Most WISPs expecially start
ups ARE NOT in that possition. I see to many WISP fail because they take on
more than they can handle. Its tough dealing with outsource companies that
start providing poor service to your clients, but its even worse when you
start providing poor service to your own clients yourself. When its the
outsourced company, you can always shift blame to them, but when its
yourself you have no choice but face the fire, without excuses.
Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband
-Matt
Tom DeReggi wrote:
MAtt,
I agree with you on most of your comments.
However, there is more to it.
Offering VOIP is not just about making money on it. Its about controlling
who has access to your subscribers, if one does not have the time to be a
VOIP provider themselves.
Bundling is a necessarily part of succeeding going in to the future.
Its more important that ever to outsource VOIP, if it will likely never
be a profitable business. let someone else loose the money, and reap the
rewards of bundling today. Give the companies access to your clients
that will be the lowest threat.
What benefit is it to allow, Vonage, ATT, Comcast, Verizon access to your
client base, by allowing your subscribers to choose their VOIP options?
So Matt, I agree if the ISP/WISP intends to make significant money on the
service, build your own. But don't knock the Primus/CommPartner models,
they have their purpose and will enable many WISPs/ISPs to have an option
to offer, that don;t have the resources to build their own.
What this industry needs to recognize is that there are industry trends
that are going to gain market share, because consumers demand them and
are willing to buy. They don't care who makes or looses money, they jsut
know how to compare retail price they pay to the quality the receive.
JUst like Muni broadband, its a reality of something that is going to
happen. So my point is, pick the companies that you want to help
succeed, and which ones you want to help NOT succeed, because some of
them ARE going to succeed.
Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband
----- Original Message ----- From: "Matt Liotta" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Monday, March 06, 2006 1:09 PM
Subject: Re: [WISPA] VoIP/PBX Gateway appliance
Primus/Lingo is calling every WISP in the country trying to sign them up
for a very CommPartners like deal. All of these VoIP providers are using
the same shitty model that will be worthless in 2 years time. There is
no money to be made in VoIP short-term unless you operate your own
equipment. Long-term, there is no money to be made in VoIP at all. VoIP
will soon be a loss leader; plan for it or do get into the VoIP
business.
BTW, Primus makes all their money on international termination. The
domestic stuff is losing money hand over fist.
-Matt
John Scrivner wrote:
Primus tells me they are more than a VOIP company and that they do make
money. They impressed me in my dealings with them. Can you share more
about your information about Primus? I have a big interest in knowing
anything I can about them right now.
Thanks,
Scriv
Peter R. wrote:
You haven't seen it yet, because Lingo is not profitable yet.
Primus owns Lingo and Primus is basically an International VOIP
company.
Like so many VOIP Providers, they are still trying to figure out how
to make a profit.
Delta3 (which is the backend for VZ's VoiceWing) made $9.1M in revenue
in 4Q05 and just $22k in income.
Vonage has a customer acquisition cost that is 20 times their MRC.
Regards,
Peter
Jonathan Schmidt wrote:
I've been personally delighted with two years of Lingo giving me
unlimited USA/Canada/EUROPE calling on 7 lines each for $19.95/month
and an unusually rich set of features (like e-mailing me compressed
WAV
files of all incoming voicemails, etc.).
Now, that's retail w/box and support.
I've taken the box on trips and routed it through my laptop Ethernet
while
the laptop is on a V.32 dialup and it works but sounds kind of like a
cell
phone but having my local number with me in Europe and having
unlimited
free calls throughout Europe from Europe or Eastern Europe for ZERO
additional cost is kinda cool.
It's SIP but they keep promising a soft phone for the line, like
Vonaga, but
haven't seen it yet.
. . . j o n a t h a n
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