Back in our dialup days, one way to help speed up those connections was to
limit their temp Internet files to 1mb and upgrade one or more of the
following; memory, video card, especially if it was shared memory, HDD and
obviously the modem. Other things such as HDD fragmentation and
adware/viruses are much more prevalent these days as in the past. Don't
forget to have customer do the basics of house cleaning, or at least offer a
service for it.
I used to carry an assortment of the above mentioned in my service vehicle
and would show the customer just how much the upgrades would help their
service. The same goes for Broadband, but a much greater need for capacity
and performance from the computer.
In one of my clients shops, I had them set up a broadband connection with a
few different machine configurations, e.g., good, better best etc., and also
a gaming machine. It has been a great selling tool for them to up-sell to
better machines and added value services.
Frank Muto
Co-founder - Washington Bureau for ISP Advocacy - WBIA
----- Original Message -----
From: "John Scrivner" <[EMAIL PROTECTED]>
I have a friend with an old Win 98 machine with the exact same problem.
Sadly they do not believe me that their computer is a POS. I feel your
pain!
:-)
Scriv
Mark Koskenmaki wrote:
I did an install up on the mountains today... It's just about a half
hour's
drive from my workshop, almost an hour's drive from home...
Although this is a very remote AP, there ARE a few homes nearby. And one
of
those had called and we're doing the install. So, we get her IMAC hooked
up and viola! It works. But, my speed test was chugging along at only
.9
to 1.5Mbit - it's a web based script that estimates download speed.
So, I downloaded a file. Sure enough... It starts about 175KB/sec, and
after about 5 megs go by, it's crawling along at 80KB. I log into the
cpe
and try adjusting every stinking thing I can, making sure we have great
RSSI
at both ends (ap and cpe). Still, the data flow is not good at all.
Well, I had forgotten the switch so we could get her husband's machine on
as
well. So, later in the day I returned and we put in the switch. Well,
I
ran the speed test again... 1.2MEGABYTES PER SECOND download speed. I
had set it up with what I thought were really good settings... I THOUGHT
it was right.
I just didn't realize that her old IMAC couldn't sustain more than
80KB/sec
downloads. No kidding. The hard drive thrashed visciously and that's
all
it could do.
Sometimes I forget... I know what I know, I know what I'm doing... Or,
I
should. Man, trust what you know you know, self-doubt can really mess ya
up
and waste your time.
--
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