Matt, Pete,
Can you state what kinds of radios these installs involve? are these
PoE radios, what brand, what kind of terrain you're installing in,
rural/metro area? Is grounding being done? What if they install a
non-pen mount? Same price? Where does install end: i.e. do they ahve
to do an indoor run to where the network equipment is?
It would help to gauge what's involved.
Thanks.
BTW, we haven't gone to outsourcing, not yet anyway.
Mario
Matt Larsen - Lists wrote:
I started out with having my own installers, vans, equipment etc., but
have switched over to outsourcing almost all of our installations.
At this time last year, I had two different outsourced installers
going at the same time. We did 80 installs last September and our cost
was a little bit more than what we were paying our own installers. The
real difference came when we had a slow month (30-40 installs) and we
only had to pay for the installs that were completed. One of the
installers we worked with left to get a higher paying job, and it
worked out well for all of us. Except for the fact that we have had to
go out and redo about 25 of his installs because he was mounting too
low in the houses or putting radios behind trees in the winter. That
kind of sucked. The other installers has a little bit of a language
barrier, being from Peru - and was kind of sloppy with his installs at
first. Over the long run, he has turned out to be great, as he has
stepped up and done everything we have asked him to do and improved
the quality of his work considerably along the way. I now give him
everything that I can, including service calls.
It has been a much better situation to be able to outsource to a good
contractor. Our successful install rate is much higher and we have
been able to focus on running and growing our network instead of
stupid stuff. I am paying $90 to $120 per install (depending on
mileage, some places are 300 miles round trip), $35 per service call
and $35 for de-installs. That is working very well for me.
Matt Larsen
[EMAIL PROTECTED]
Pete Davis wrote:
We outsource most of our installs to our employees. The two techs
usually go out together, and split the $100. Its not unheard of for
my techs to make more money on a busy week than I take in my salary,
and I am an owner.
They make $x/hr to do service calls, uninstalls, AP maintenance, etc
and if they can keep those caught up, we schedule an install (usually
1 or 2 /day for 2 techs). They are OFF the clock for installs, and
get $100/install. We provide the van, the tools, the gas, the CPE,
and all consumables (staples, caulk, cat5, ends, jacks, faceplates,
etc). That keeps them from usually turning in overtime. It gives them
an incentive for completing installs in a timely manner (2 hr install
= $25/hr/tech). Any service calls resulting from a faulty/sloppy
install in the first 30 days result in the installer techs going on
site to fix it on THEIR time, so they have an incentive to get it
done right the first time around.
We have a few other local IT/phone/security system consultants who
will occasionally bring us a customer and offer to install them,
since they are an existing consulting customer for them anyway and
usually selling them a custom network/phone system/security
system/audio system anyway. We will usually give them $125 or $150
and provide the CPE and minimal technical support. They will bring us
the contract/customer worksheet for our files, and we don't even have
to go on site. Since we usually charge $149 for the setup, we often
let the consultant charge whatever he wants, and keep it, and put in
as many custom cable runs and terminations as they can sell. We just
start picking up the monthly billing.
Those are good relationships to have.
Pete Davis
NoDial.net
chris cooper wrote:
Im sure this has been covered before…..
Have any of you outsourced installations? If so, has it been a
positive experience, how much do you pay a contractor?
Thanks
Chris
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