Can we dupe this conversation over here ?

I'm going to be performing much the same calc today.

I'll fill ya'll in.

----- Original Message ----- 
From: "Marlon K. Schafer" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, March 19, 2007 12:19 AM
Subject: [WISP] cost per customer and new toys

> OK, this aughta be fun....
>
> What is your COST per customer?
>
> We went thought some accounting stuff the other day and tried to figure a 
> few things out.
>
> Cost of data circuits:
> $2 to $3 per sub
>
> Cost for bandwidth:
> $1  to $2 per sub
>
> Cost for aps:
> $1 to $20 per sub
>
> Office rent:
> $1ish per sub
>
> Labor:
> $3 to $5 per sub
>
> Gas:
> $1.5 to $2 per sub
>
> Insurance:
> $.75 per sub
>
> Customer acquisition costs (advertising, selling at a loss etc.)
> $50 to $100 per sub (mostly one time in my case)
>
> I'm sure I've left a lot out.  Right now we've run about a 15% profit 
> margin for the last three years.  That'll go higher with more customers as

> we'll not need bigger data pipes etc. for at least 3x more customers than 
> today. We'll have to upgrade some of our backhauls and ap's but we're in 
> good shape for servers and all of that.
>
> I also roll my servers out every 3 to 4 years.  Always lots of memory and 
> high end processors.  I've not done raid in quite a while though.
>
> What to offer next.
> We're working on off site backups.  But we need new servers with LOTs of 
> space.  Not sure I can justify thousands for a good machine with several 
> hundred gigs of storage just for a few $30 per month backup accounts.  I 
> have a server with a couple of 80 gig drives in it, I tried to backup my 
> email, pics and music and filled the drive and crashed the box :-).  I'm 
> also a bit worried about not having the server backed up.  No matter how 
> much we tell people NOT to use our box as their ONLY copy of critical 
> photos, docs etc. they will.
>
> I'd also like to find a program that'll run on our web server and 
> authenticate against our radius server.  I want my customers to be able to

> have something similar to myspace but though me instead of them.  No luck 
> finding a package for that yet though.
>
> laters,
> marlon
>
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