David
It's widely known Qwest has 1.5 meg and 6 meg service here, 1.5 megs
being the standard offering. Verizon has more dead spots than swiss cheese.
To tell a sub that it's faster than dsl and available everywhere is the
biggest stretch I can think of.
Which is the point, if you make a contract that is based on assumptions,
assumptions brought on by the seller, regardless of whether a customer
is sophisticated enough to do proper due diligence in the truthfulness
of the offering seller is claiming.
IE: it's faster than DSL = disclaimer: The slowest possible DSL, not the
typical 1.5 meg and 6 meg DSL is being sold today.
IE: Our service is available everywhere = disclaimer: Everywhere where
our wireless signals reach, not including where they don't reach which
is maybe 10-20 percent of our coverage area.
So contracts can be broken without penalty, and without tarnishing a
credit worthiness reputation Travis, when the contract is based on
misleading information.
The phone companies are full of misleading sales information. If they
had to tell the truth it would be an entire different market.
And Travis, my word is good as well, but don't think I won't kick
someone in the crotch if I finding them taking advantage of me, contract
or not.
George
David E. Smith wrote:
George Rogato wrote:
Words huh, thats the issue isn't it. You know how this stuff works, a
customer calls cingular, sprint, verizon, and they get told barely the
facts and then their bill comes in much higher with added costs.
This only happens if you don't read the contract. (I feel that anyone
who signs up for this kind of service online or over the phone is nuts.
Go to the store - there's about five of them in every major shopping
mall in this country - and READ THE BLEEPING CONTRACT.)
I've bought a few cell phones and signed a few contracts in my day, and
as contracts go, the language is generally pretty clear. If something
doesn't make sense, it's in the salesperson's best interest to try to
explain it, clearly and accurately, so you don't return the phone or
data card. (Said contracts usually have an escape clause in the first
two to four weeks.)
I had a sub have me do a site survey last week. I Couldn't give him
service and explained his options to him. Verizon told him that their
cellular broadband was much much faster than qwest dsl and he could take
it anywhere.
A blatant lie told to an unsuspecting customer.
This statement may be potentially misleading, but I don't see where it's
untrue. A wireless broadband card can be faster than a low-quality DSL
connection, and as long as you append "anywhere you can receive cell
signal" to the sentence, it's technically correct.
It's like saying "how fast is a car?" Is your car a shiny new Mustang or
a thirty-year-old rusty pickup? You can't compare "wireless" to "DSL,"
period. There's more to it than just a name.
David Smith
MVN.net
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