Do you know whether Heartland is set up as a CLEC in Illinois? Do they have switches in the LATA that from which you are trying to port numbers? If not, do they have an agreement with a CLEC or ILEC that does have switching capability in that LATA?
Under the Federal Communications Commission's (FCC's) "local number portability" (LNP) rules, so long as you remain in the same geographic area, you can switch telephone service providers and keep your existing phone number. I've heard of telco's claiming non-portability of numbers based on the fact that a Vo-IP provider is actually not in the "same geographic area" in that the Vo-IP provider had no facilities and no partners in that geographic area. ALSO Note: Certain small wireline companies may have an exemption from the porting requirements if they have received a waiver from their state public service commission. Larry Yunker, Network Consultant WISP Advantage [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ross Cornett Sent: Thursday, April 10, 2008 12:21 PM To: WISPA General List Subject: Re: [WISPA] Frontier communications is blocking access to our VOIP We found that ICTC (Illinois Consolidated Telephone Company) and Frontier use the same tandem in Mattoon illinois... Frontier will pass calls from Frontier to ICTC... However, when we port a number from ICTC, they will not hand the call over to heartland communications, which is our new VOIP provider... I called the ICC(Illinois Commerce Commission) they told me I had to call the FCC they told me until I contacted a lawyer and they would not talk to me... I can't believe the red tape... In the meantime, I have customers in Frontier Communications, that are losing service due to this mishap... ____________________________________________________________________________ _________________________ Galatians 6:7-8: "Be not deceived; God is not mocked: for whatsoever a man soweth, that shall he also reap. For he that soweth to his flesh shall of the flesh reap corruption; but he that soweth to the Spirit shall of the Spirit reap life everlasting." ____________________________________________________________________________ _________________________ ----- Original Message ----- From: "Eric Merkel" <[EMAIL PROTECTED]> To: "WISPA General List" <[email protected]> Sent: Thursday, April 10, 2008 10:58 AM Subject: Re: [WISPA] Frontier communications is blocking access to our VOIP > Have your CLEC call them and make sure it is not just a routing issue > or problem in their phone switch. We've run into this quite a bit with > rural telco's in our area. If they are truly blocking calls to your > numbers, complain to your state's public utility comission ASAP! > > -Eric > > On Thu, Apr 10, 2008 at 11:53 AM, Ross Cornett > <[EMAIL PROTECTED]> wrote: >> Anyone know of anything that can help me here? >> >> Frontier communciations is allowing us to port numbers out of their >> territory, but they are blocking callers from their areas from calling >> those >> numbers.... >> >> Is this legal? Does anyone have any ideas that can help me... >> >> We are working with Heartland Communciations in Paducah Kentucky. We >> get >> our bandwidth from them. They also do our VOIP. When we switched from >> our >> Illinois Consolidated telephone system a centrex system. We moved to >> our >> inhouse VOIP provided by Heartland Communications in Paducah Kentucky. >> Frontier Communications started blocking their callers from calling our >> office and any dialup numbers we ported also... >> >> By the way Illinois Consolidated, an independant in Central Illinois has >> been really nice working with us on this.... I can't say enough about >> their >> assistance... >> >> My dialups are going fast If I can't get a solution....let alone my >> office >> will never be able to use the VOIP that I have fibered to my office.... >> >> >> >> Ross E. Cornett >> HofNet Communications, Inc. >> >> >> >> ____________________________________________________________________________ _________________________ >> Galatians 6:7-8: "Be not deceived; God is not mocked: for whatsoever a >> man >> soweth, that shall he also reap. For he that soweth to his flesh shall >> of >> the flesh reap corruption; but he that soweth to the Spirit shall of the >> Spirit reap life everlasting." >> >> ____________________________________________________________________________ _________________________ >> ___________________________________________________________________ >> >> >> ---------------------------------------------------------------------------- ---- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ---------------------------------------------------------------------------- ---- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > ---------------------------------------------------------------------------- ---- > WISPA Wants You! 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