ARPU is also a widely used term and barometer of success within the cable
industry.  They continue to attempt to drive ARPU by bundling additional
products in their service offering.  Like voice services!  :)  But also by
marketing premium services -- I just upgraded to Brighthouse's 15 MB 'turbo'
service, for example.  But that one won't help their ARPU for awhile -- I
told them I would buy it if they gave it to me free for 1 year, which they
agreed to do.

Ron

 

-----Original Message-----
From: Jerry Richardson [mailto:[email protected]] 
Sent: Monday, January 05, 2009 2:11 PM
To: WISPA General List
Subject: Re: [WISPA] what should ARPU mean?

ARPU Finance Definition
Average revenue per user is calculated by dividing revenues by the
subscriber base. Non-service revenues, such as equipment or other sales,
are included in the calculation. The definition often is used in the
telecom industry. User refers to one customer, such as a cell phone
user.

More simply, 
ARPU = Total revenue / # customers.


 
 
__________________________________ 
Jerry Richardson 
airCloud Communications

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Matt Liotta
Sent: Monday, January 05, 2009 11:03 AM
To: WISPA General List
Subject: [WISPA] what should ARPU mean?

We (the WISP industry) like to talk about ARPU a lot, but different
organizations define ARPU differently. So, my question is what do you
think the definition of ARPU should be?

-Matt


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