Good question. I believe it would also fall under cogs.

Sent from my Windows MobileĀ® phone.

-----Original Message-----
From: RickG <rgunder...@gmail.com>
Sent: Tuesday, January 06, 2009 12:07 PM
To: WISPA General List <wireless@wispa.org>
Subject: Re: [WISPA] what should ARPU mean?

What about the WISP as a whole. Example: What about bandwidth?

On Tue, Jan 6, 2009 at 2:59 PM, Jerry Richardson
<jrichard...@aircloud.com> wrote:
> The cost of tangable items invoiced. For example if you sell the customer the 
> cpe, the cost of that is the radio, dish, connectors, cable, mount, poe 
> injector, cable ties, lags, surge protector, etc.
>
> Labor does not fall under cogs
>
> Sent from my Windows Mobile(R) phone.
>
> -----Original Message-----
> From: RickG <rgunder...@gmail.com>
> Sent: Tuesday, January 06, 2009 11:47 AM
> To: WISPA General List <wireless@wispa.org>
> Subject: Re: [WISPA] what should ARPU mean?
>
> I hate to hijack this thread but this brings to mind another question:
> With respect to WISP's, what is the definition of CGS (Cost of Goods
> Sold)?
> -RickG
>
> On Mon, Jan 5, 2009 at 7:20 PM, Shiraz Moosajee <shi...@jabbroadband.com> 
> wrote:
>> Matt,
>> You would generally count just the one "unique" customer.
>>
>> That said, every ARPU calculation I have seen seems to be slightly
>> different which in itself reflects the different definitions of
>> customers and revenue.  One example is treatment of MDU (Multiple
>> Dwelling Unit) Apartments which is sometimes dealt with as a single
>> customer (the apartment owner / HOA) and sometimes at the more granular
>> tenant level.
>>
>> It's probably more important to pick a methodology that's justifiable -
>> a good test would be if you send your customer 1 or many invoices / get
>> 1 payment? - and apply it consistently.
>>
>> Shiraz
>>
>> -----Original Message-----
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Matt Liotta
>> Sent: Monday, January 05, 2009 12:15 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] what should ARPU mean?
>>
>> What if one customer signs two different contracts? at two different
>> locations?
>>
>> Is there ever a point where a single customer should for the purposes
>> of ARPU be considered at a less granular level?
>>
>> -Matt
>>
>> On Jan 5, 2009, at 2:09 PM, Travis Johnson wrote:
>>
>>> My assumption has always been adding up all your gross revenues from
>>> the
>>> customers and dividing by the number of customers. I had never heard
>>> of
>>> anything different. What are you hearing?
>>>
>>> Travis
>>> Microserv
>>>
>>> Matt Liotta wrote:
>>>> We (the WISP industry) like to talk about ARPU a lot, but different
>>>> organizations define ARPU differently. So, my question is what do you
>>>> think the definition of ARPU should be?
>>>>
>>>> -Matt
>>>>
>>>>
>>>>
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