Then you should call a sales professional vs. a "sales droid". :-)
Jeff -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of D. Ryan Spott Sent: Sunday, February 08, 2009 11:46 PM To: WISPA General List Subject: Re: [WISPA] StarOS/Valemount I researched them heavily but was completely unable to get a phone- call back from ANY of the vendors listed as resellers! You wanna know why the 'conomy sucks? Cause sales-droids are not returning phone calls! ryan On Feb 8, 2009, at 9:51 AM, Kurt Fankhauser wrote: > Boy I tell ya what. StarOS was looking like a hell-uv-a great product > back in the days of the Mikrotik/Tranzeo reconnect issues.... > > Kurt Fankhauser > WAVELINC > P.O. Box 126 > Bucyrus, OH 44820 > 419-562-6405 > www.wavelinc.com > > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > Behalf Of Mark Nash > Sent: Saturday, February 07, 2009 12:22 PM > To: WISPA General List > Subject: Re: [WISPA] StarOS/Valemount > > I'll chime in and say: > > 1. Great product. Great performance > 2. Forums support is hit and miss. I've read alot of the forum > articles and > > there seems to be alot of arrogance and opinionated views there. > 3. I have bad units that Freespace Systems (their US distributor) has > had for months. When I inquired about them a few weeks ago, I got the > answer "Our JTAG programming system is not working". > > So, overall... Good product, very usable, customer service suffers > therefore > > we suffer. If you can handle dealing with things on your own or in > the forums, it's very powerful. > > Mark Nash > UnwiredWest > 78 Centennial Loop, Suite E > Eugene, OR 97401 > http://www.unwiredwest.com > 541-998-5555 > 541-998-5599 fax > > ----- Original Message ----- > From: "George Rogato" <wi...@oregonfast.net> > To: "WISPA General List" <wireless@wispa.org> > Sent: Saturday, February 07, 2009 7:58 AM > Subject: Re: [WISPA] StarOS/Valemount > > >> Jerry >> There is a lot of products out there now. >> >> Quite a few are members of wispa and I don't want to give a more >> favorable endorsement of one of the other. >> >> I see a lot of wisps happy with the products they use and thats a >> great thing. I think there is no better time as up till now for >> choices in products that actually work reliably right out of the box. >> But, I don't believe there is a best and the rest worse, I think it's >> the product that fits your business. And a different product for each >> specific need. >> >> Having said all that, I use Star and have no issues with it. >> >> The upgrade software versions that some one else mentioned, is what >> you expect for a product that never stops trying to make itself >> better. >> I have systems of star from 6 years back working flawless and systems >> all the way up to the last version working that are ultra stable. >> The latest version in beta 1.4.x is too new for me to mess with. But >> when it gets to maturity, I will probably upgrade to it. >> >> The newest versions have the most advanced features. Those features >> when added have to have the bugs worked out to get to stable. Only >> way that happens is releasing a broken product and letting the >> testers find the problems, so they can fix them. >> >> Support is all on the forums, and really, if you are used to >> programing a radio and a router you should have no problems >> programing and configuring a star ap. You just have to be familiar >> with routing. >> >> If a person is not familiar with configuring a router then they most >> likely will run into problems and need forum help. >> >> The Star-os guys are there for feedback on real issues and bugs and >> deficiencies in their product. >> Helping people figure out how to make to radios talk to each other or >> config ospf bgp or something like that is above and beyond the >> manufacturer's responsibility. >> >> They do offer advice and help and I've seen countless times where >> they have personally logged into their wisps systems to help them >> out. >> >> Some of the very best support comes from the other users on the >> forums. >> >> I don't sell anything and I don't make anything from giving this >> positive feedback. >> >> I just hate to see the wrong opinion be touted about a good product >> that many of us use. >> >> George >> >> >> >> Jerry Richardson wrote: >>> Comments/experiences please? >>> >>> This product appears to be a bit more refined than some other >>> solutions and as a real manufacturer there is real support rather >>> than having to pay for it. Plus it appears to be FCC certified with >>> a number of antennas >>> >>> >>> Jerry Richardson >>> VP Operations >>> 925-260-4119 >>> P Please consider the environment before printing this email >>> >>> >>> >>> >>> -------------------------------------------------------------------- >>> ---- >>> >>> >>> >>> > ---------------------------------------------------------------------- > ------ > ---- >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> > ---------------------------------------------------------------------- > ------ > ---- >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> > ---------------------------------------------------------------------- > ------ > ---- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> > ---------------------------------------------------------------------- > ------ > ---- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > > ---------------------------------------------------------------------- > ------ > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------- > ------ > ---- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > ---------------------------------------------------------------------- > ---------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------- > ---------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
