We have RBS setup, the product as a whole is unrefined and cumbersome, but
they do have some nice features.  I haven't experimented with any other
software, so I don't know what else is out there.

Their BitBackup requires local storage of a database, so if you're backing
up 50G of data for a customer, they better have an extra 50G of hard drive
space for the local copy.  We've just gone to selling them an external USB
drive when they signup.  As well as doing the initial dump to an external
drive then copy it direct to the server when we get back to the office.

-Kevin Neal
 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Dylan Bouterse
Sent: Tuesday, February 17, 2009 1:59 PM
To: WISPA General List
Subject: Re: [WISPA] Another online backup thread

IMO stay as far away from remote-backup.com's product as possible. We bought
into their front and it turned out to be a very unrefined product that was
cumbersome to install on the customer side and their support was practically
non-existent. I've heard of other people having success with RBS but we
dropped it and wrote off our losses after much frustration.

Dylan

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Mike Hammett
Sent: Tuesday, February 17, 2009 3:40 PM
To: WISPA General List
Subject: [WISPA] Another online backup thread

I'm looking at remote-backup.com.  It seems to be what I'm looking for, but
I'd like to know what other, similar options are out there.

It must not be cumbersome for either myself or the client.
It must have encryption at all levels (transport and storage).
It must have sold online backup in mind, not an enterprise backup program.
It must work on Windows clients, hopefully Linux clients too.


-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



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