We just got activated yesterday.  We used Authorize.Net / Chase processing.

The rates were better w/IP-Pay and we get better reporting from it.  It 
would take Authorize.Net 3 days from now to show transactions that we did 
today, regardless of business day.  IP-Pay has a real-time option where you 
can see exactly what happened with a transaction you just made.  That was 
worth switching right there.

(not to mention that when I set up the Authorize.Net account, they recorded 
my cell phone # and it's THAT phone # that shows up on everyone's bill. 
Sheesh...  I have worked very hard to keep my cell phone numbers from all 
but 2 customers (have to have some resemblance of a life).  Auth.Net just 
would not take that off of our account!  So I started getting calls at all 
hours.  Hopefully now that will reside...)

Mark Nash
UnwiredWest
78 Centennial Loop, Suite E
Eugene, OR 97401
http://www.unwiredwest.com
541-998-5555
541-998-5599 fax

----- Original Message ----- 
From: "Charles Wu" <[email protected]>
To: "WISPA General List" <[email protected]>
Sent: Saturday, March 21, 2009 8:38 AM
Subject: Re: [WISPA] ISP billing/management software.


> >As for merchant services, we have a very nice system in place through our
>>local bank.  We're quite happy with it and we're getting very good rates.
>
> Good for you
>
> Remember, credit card rates are all based upon fraud & risk (e.g., a 
> swiped card has a lower transaction rate than a phone order / keyed 
> card) -- that said, there are specific rate structures that were 
> implemented about 4-5 years ago to account for the fact that 
> ISP/Telco/CableCos bill the same people every month and that they have 
> extremely low chargebacks
>
> Your bank (and I'd say 99% of the credit card industry) doesn't 
> differentiate between this and I can say with 100% certainty that you're 
> being labeled as an Internet/Ecommerce provider.
>
> Additionally, to take advantage of this rate structure, Visa/MC require 
> the implementation of enhanced data requirements; this can only occur with 
> direct integration into a billing platform (e.g., need to get rid of the 
> gateway)
>
> We've engaged over 300 service providers since the summer, and in EVERY 
> SCENARIO, we have been able to properly reclassify them to take advantage 
> of the recurring ISP/Telco/Cableco rates and reduce their payment 
> processing fees by 10-40%
>
> -Charles
>
>
>
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