The Dilbert effect lives on at many companies! -RickG On Mon, Jun 1, 2009 at 11:43 AM, Tracy Tippett <[email protected]> wrote: > > God Morning All, > > There is another side to this story. Having been on the manufacturing side, > I can tell you it is fairly common place for upper management to send sales > on "Fact Finding" missions to explore what our "Customers really want?" > > The usual result is that the customers want things like good products, real > support, functional return procedures, value for their money, predictable > product delivery schedules etc. Since most of these things would require the > company to invest some money and affect real changes, the results go to a > "decision considerer" who then decides either to implement or not implement > or more likely further consider the suggestions. > > The result, in some companies - real tangible efforts are made to improve. > In most companies the "decision considerers" got there by kissing butt in the > first place and when a real decision needs to be made their primary role is > to cover their own backside, result - time for another Fact Finding Mission. > > > > > > ------Original Mail------ > From: <[email protected]> > To: "WISPA General List" <[email protected]> > Sent: Wed, 27 May 2009 14:50:11 -0700 > Subject: Re: [WISPA] clues for vendors > > OOOOHHFFF... > > You mean this magic secret society decoder ring is worthless? > > I dunno if I've been wiser or dumber, but anyone who requires me to give > them every detail about me before they'll tell me about their product has > NEVER had the chance to sell it to me. > > I get some of the same stuff you apparently get, and have nearly the same > reaction. If you want me to invest lots of my time on decisions I already > know how to make, then you're just out of luck. > > I second your notion. > > Vendors: Tell me what it does. Tell me what it costs. Tell me how it > does it. And then tell me why I'd want to buy from you rather than the > "other guy". > > Be direct, concise, accurate. Don't waste my time. I'll do my best to > not waste yours. > > Deal? > > > > > ++++++++++++++++++++++++++++++++ > <insert witty tagline here> > > ----- Original Message ----- > From: "Randy Cosby" <[email protected]> > To: <[email protected]> > Sent: Wednesday, May 27, 2009 9:16 AM > Subject: [WISPA] clues for vendors > > >> Names have been changed to protect the ignorant. >> >> I want to vent for a minute on a marketing practice with some wireless >> equipment vendors that really just doesn't work for me, or maybe I just >> don't get it. >> >> I get emails all the time inviting me to be a "SuperAirPlusExtremeMax >> Partner" from one vendor or another. Apparently, without becoming a >> "Partner" I cannot really learn useful information about their products >> (like price). I can read through their marketing fluff on their web >> site, and can sometimes download spec sheets on the products (some >> require partnership registration to even do this). In order to become a >> "partner" I usually have to sit through a webinar to have more marketing >> fluff pushed at me. >> >> Just give me the meat. I pretty much know what I can get Canopy, >> Dragonwave, Tranzeo, Trango, etc. for. I can freely read forums on many >> of these more "open" vendor sites as I investigate where I want to >> invest. I don't need a "partnership" commitment and a marketing guy to >> push his "spiffed" products on me. I can ask for information if I need >> it, and be enticed into "partnership" programs that offer me better >> discounts after I narrow my choices down. >> >> To make matters worse, on one particular site, I have signed up at least >> twice to be a "partner" and still have no clue why I would choose that >> company as a vendor vs another. I got one call from a marketing guy ( >> who no longer works there ) who never returned later emails or phone >> calls with specific questions about the products. Guess I wasn't >> "worthy" of their time or "partnership." >> >> Just open up the information, answer our questions publicly, and let us >> scrutinize them and compare stories. I'll never buy your products >> otherwise. I don't care to be part of a secret society just to get the >> information I need to make sound business decisions. >> >> Am I alone? >> >> -- >> Randy Cosby >> Vice President >> InfoWest, Inc >> >> work: 435-773-6071 >> email: [email protected] >> >> http://www.linkedin.com/in/randycosby >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ >
-------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
