The router is a client in the house and managed by us.  XBox itself 
has never protested that the router isn't working properly, just 
that, as he says it, 'I'm lagging."

At 06:39 AM 10/5/2009, you wrote:
>I think double nat can cause a problem for that sometimes. A low quality
>home firewall/router can also contribute. Lend the customer a different
>router and see if that helps.
>
>On Mon, Oct 05, 2009 at 06:18:57AM -0500, Mike wrote:
> > They ARE behind a double nat.  They are a rural pocket of family I
> > feed with a sector, then have a repeater on one of the buildings.  I
> > put a robust client in the house, and a switch.  This one has a long
> > Ethernet cable from the switch to the XBox.  They tested at almost 2M
> > down and almost 3M up.
> >
> > Have you set up QOS queues for XBox?
> >
> > Mike
> >
> > At 10:15 PM 10/4/2009, you wrote:
> > >What kind of network topology do you have between your head end and their
> > >Xbox?  Two or more layers of NAT, from what I read, bother the Xbox.
> > >
> > >What kind of bandwidth does he get after a speed test?  Xbox 
> uses a lot more
> > >then I expect.  I remember at a LAN party the 1.5 meg T1 was full by 3-4
> > >Xboxes.
> > >
> > >Josh Luthman
> > >Office: 937-552-2340
> > >Direct: 937-552-2343
> > >1100 Wayne St
> > >Suite 1337
> > >Troy, OH 45373
> > >
> > >"When you have eliminated the impossible, that which remains, however
> > >improbable, must be the truth."
> > >--- Sir Arthur Conan Doyle
> > >
> > >
> > >On Sun, Oct 4, 2009 at 10:53 PM, Mike Hammett 
> <[email protected]>wrote:
> > >
> > > > I at least 15% of my customers use 360 and none have 
> problems...  and two
> > > > of
> > > > them (myself included) are highly intolerant of network issues.
> > > >
> > > >
> > > > -----
> > > > Mike Hammett
> > > > Intelligent Computing Solutions
> > > > http://www.ics-il.com
> > > >
> > > >
> > > >
> > > > --------------------------------------------------
> > > > From: "Mike" <[email protected]>
> > > > Sent: Sunday, October 04, 2009 9:41 PM
> > > > To: <[email protected]>; "WISPA General List" <[email protected]>
> > > > Subject: [WISPA] XBOX 360
> > > >
> > > > > I have a couple XBOX 360 players saying they are having lag
> > > > > issues.  It seems a low bandwidth consumer.  How are you guys
> > > > > optimizing for them?  I'd like to try and make them happier. Is there
> > > > > a down side?
> > > > >
> > > > > I know Marlon asked last winter but a good answer never 
> appeared on the
> > > > > list.
> > > > >
> > > > > Thanks
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > > 
> --------------------------------------------------------------------------------
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>--
>/*
>Jason Philbrook   |   Midcoast Internet Solutions - Wireless and DSL
>     KB1IOJ        |   Broadband Internet Access, Dialup, and Hosting
>  http://f64.nu/   |   for Midcoast Maine    http://www.midcoast.com/
>*/
>
>
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