OK, lots of stuff here...

First, I NEVER use channel 5, 6, or 7.  I rarely use 4 or 8 either.

Any time I find a client router on anything other than 6 I move it.  MOST 
home routers default to channel 6, so that's a good thing to stay far far 
away from.

You should be able to easily connect to something that's got a -80 signal.

What is the signal level at the AP?  Do they match what the cpe is seeing? 
At least close to the same?

OK, next test.  Can you ping the radio from the customer's computer?  How 
does it do?

Are there any components that have NOT been changed out yet?  I've seen cat5 
cause some strange things.

If you want, put a public ip and temp pass on the ap and cpe and give me a 
call.  I'll see if anything stand out to me.  Sometimes another set of eyes 
makes a lot of difference.

Also, have you tried rotating to a different polarity?

laters,
marlon

----- Original Message ----- 
From: "Mark McElvy" <mmce...@accubak.com>
To: "WISPA General List" <wireless@wispa.org>
Sent: Monday, October 19, 2009 12:20 PM
Subject: Re: [WISPA] New install driving me crazy....


> So I go back out to the customer to do some testing. Customers router is
> on channel 11 and I am on 5.
> The client radio can see two of my AP's, one on channel 5 and the other
> on 6. The tower I am connected to now is 2.7miles away @ 324 degrees and
> the other tower is 5.5 miles @ 355 degrees. I tried turning to left of
> the tower, away from the distant tower till I was @ about -70 and I get
> the same result.
>
> Here is something I find interesting. I started a constant ping to the
> AP and the border router. I can RDP to my monitoring server and connect
> to my exchange server in the office while getting no ping response but
> cannot browse. If the pings start responding, I can browse. The pings
> will respond for a minute or so then stop for a few minutes. I am not
> seeing this at my other customers on this AP.
>
> Still think multipath? I tried to connect to the distant AP with a
> signal @ -80 but it did not want to associate.
>
> Mark McElvy
> AccuBak Data Systems, Inc.
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Marlon K. Schafer
> Sent: Friday, October 16, 2009 8:45 AM
> To: WISPA General List
> Subject: Re: [WISPA] New install driving me crazy....
>
> Is that a bigger or smaller antenna size than what you have now?
>
> If you moved up by 10' and increased your signal levels, what 1000% or
> so,
> I'd REALLY say that this is looking like a multipath issue.
>
> Often with multipath I've seen the signals hold well but performance
> suck.
> It'll sometimes kill the signal though.
>
> I had one install that has some power lines in the way.  Fought
> intermittent
> outages etc. for over a year.  His signal was OK, but not great.
> Finally
> something changes a bit and his signal dropped too low.
>
> Hmmm, bad radio.  So I pulled his radio out and put in a brand new one,
> still crappy signal.
>
> Double hmmmmm
>
> I put the old radio back in, left it off the mount and moved it around
> to
> see what would happen.  (I always leave 6 to 10' of cable on the mount
> just
> for things like this.)
>
> Triple hmmmmm
>
> Move the radio to the west 6' and DOWN 2' and he's got great signal,
> faster
> speeds than ever and is happy as a clam.  Now one of my biggest PITA
> customers just never calls anymore.  It was a very amazing
> transformation to
> his service.
>
> Again, there were some powerlines *close* to the path but not in it.
> Things
> actually looked pretty good to me.  But not to the radio.
>
> Your symptoms look like multipath to me.  We don't see it's effect very
> often, the systems handle it quite well today.  But when it hits it can
> hit
> hard.
>
> laters,
> marlon
>
> ----- Original Message ----- 
> From: "Mark McElvy" <mmce...@accubak.com>
> To: "WISPA General List" <wireless@wispa.org>
> Sent: Friday, October 16, 2009 4:50 AM
> Subject: Re: [WISPA] New install driving me crazy....
>
>
>> Well before moving to the current setup, I originally had a CPQ-19, 10
>> ft lower. It had a -80 with the same result and I was seeing a lot of
>> retries.
>>
>> -----Original Message-----
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> On
>> Behalf Of Marlon K. Schafer
>> Sent: Thursday, October 15, 2009 9:30 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] New install driving me crazy....
>>
>> Change from b to g or g to be mode.
>>
>> Turn your power WAY down.  That's way too hot of a signal.
>>
>> Any metal, trees, houses, power lines etc. anywhere near the signal
>> path?
>>
>> This looks a LOT like multipath.
>> marlon
>>
>> ----- Original Message ----- 
>> From: "Mark McElvy" <mmce...@accubak.com>
>> To: "WISPA General List" <wireless@wispa.org>
>> Sent: Thursday, October 15, 2009 2:30 PM
>> Subject: [WISPA] New install driving me crazy....
>>
>>
>>> Installing a new customer, Tranzeo CPQ-19 to a MT AP, -60 signal
>> up/dn,
>>> -102 noise. About half the time I don't get name resolution and can't
>>> browse pages. This happens with two different radios. It is kind of
>>> acting like I am loosing routing or something. I also notice I will
>> get
>>> very high ping times sporadically along with drop pings. Best of my
>>> knowledge no one else having issue on this AP, about a dozen users.
>>>
>>>
>>>
>>> Mark McElvy
>>> AccuBak Data Systems, Inc.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
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