Marlon, 

I lost about a half dozen customers because of this issue before I knew what
the problem was. Many tower climbs replacing CPE's in the dead of winter
just to have the problem persist and customer eventually leaving. All could
have been fixed by switching them to Bridge mode but now I'm out some good
monthly revenue because of it.

I will confirm that the TR-6000/6500/6600 series radio's run NAT flawless.
Probably because of more onboard RAM. But who's gonna spend $250+ for those
when the SL2's are supposed to do the same thing (client mode) for sub $100
???? 

Not gonna lie, I'm pretty mad about this issue still...

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Marlon K. Schafer
Sent: Tuesday, November 17, 2009 12:41 AM
To: WISPA General List
Cc: Brent Thrift
Subject: Re: [WISPA] Tranzeo Troubles

I can confirm that the new firmware didn't fix this.  It was a LITTLE bit 
better with the firmware that I downloaded TODAY.  But we could still lock 
up the radio at will.

NO ptp applications open.  Just open 2 or three sites like youtube or fox 
news (something common with more than one user in a house) and down the link

would go.

I'm the same way on the 3650 gear from Tranzeo.  I've had such a bad time 
with the AP's I'm afraid to try anything new that they make.  Especially 
because they seem to have a habit of blaming things on everyone else.

If they have a product that was built with too little ram or whatever in it,

I can deal with that.  Just tell me that the product won't do what I want it

to do, then point me to the one you have that will do what I want it to do. 
Or at least just tell me I'm out of luck for now.  At least then I'll not 
bother selling things to my customers that don't work right!  There's 
NOTHING worse than ruining one's reputation by providing bad service.  I can

handle nearly anything else.
marlon

----- Original Message ----- 
From: "Kurt Fankhauser" <[email protected]>
To: "'WISPA General List'" <[email protected]>
Sent: Monday, November 16, 2009 9:02 PM
Subject: Re: [WISPA] Tranzeo Troubles


> This is a KNOWN problem with CPQ/SL2 radios that run NAT. Tranzeo blames
> having too many connections running "bitorent, etc etc." But even on
> machines without running P2P software this problem still persists. They 
> say
> that the "NAT tables get full."
>
> I brought this up almost 6 months ago in a thread titled "Latest Tranzeo
> Firmware = Broken NAT" back around June, 9th 2009 on this list if you want
> to look at the back logs.
>
> Tranzeo never did fix the problem, they came out with version 4.0.5 which
> they say was specifically for this and it didn't fix it completely.
>
> Been talking to a few other WISPS and have confirmed that they are seeing 
> it
> too. That's the only thing that kept me from loosing my insanity. To date
> they and I are doing the same thing, which is switching customers to 
> bridge
> mode as they complain.
>
> I told Tranzeo that it was this problem and them not fixing it which was 
> the
> reason I was not going to do their 3.65ghz gear.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On
> Behalf Of Marlon K. Schafer
> Sent: Monday, November 16, 2009 10:30 PM
> To: WISPA General List
> Subject: [WISPA] Tranzeo Troubles
>
> OK, strange stuff today.
>
> Had a customer that's been complaining about intermittent connection 
> issues.
>
> The other day I went out there and moved him from g mode to b mode.
> Adjusted the power levels and such and things ran much better.  He's 
> getting
>
> 4 megs by 4 megs pretty consistently.
>
> He called again, a few days later and he's having trouble again.
>
> I finally had time to get back there today.  Hooked up my computer and ran
> all the tests I normally do.  No problems at all.  Hooked up the Linksys
> (and his computers) and bang, down it goes.
>
> Disconnected his laptop and it starts working again.  Hook his up, down 
> the
> link goes.  Here's the strange part, I could always ping the public IP on
> the radio, and so could a person outside of my network.  So the RF part 
> was
> working fine, but we still couldn't get traffic through the radio.
>
> Eventually I figured out that with him disconnected and me wired to the
> Linksys I could consistently duplicate the outage by opening MySpace.  Or
> some Fox News sites.
>
> I upgraded the firmware on both the radio and the router, same problem
> existed.
>
> I ended up turning the radio into a bridge and BAM, off everything went.
> And the customer INSTANTLY noticed that things ran faster too.
>
> For years I avoided running radios as routers because "You'll never put as
> good of a router into a radio as I can put behind it."  sigh  Looks like I
> was right about that, again.  grin
>
> So, if you are seeing strange, unexplainable things at some customers try
> bridging instead of routing on your cpe devices.
>
> laters,
> marlon
>
>
>
>
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