IMO, DKIM is not worth the time or is it as widely used as SPF/Sender ID. SPF configuration can/may get you blocked, but not necessarily increase spam folder receipts. Don't count on the receiving server to have their SPF setup properly. Depending on how you create the SPF records, can defer the message for additional filtering.
Keep the SPF as short as possible, helping the large and very busy mail providers from spending to much time pinging DNS. Is your DNS service in good working order? Do all your end users always use your SMTP, or can they use other mail servers to send mail in behalf of the domain, e.g, Blackberry BIS? Frank Muto President FSM Marketing Group, Inc. Google Postini Security Services Google Apps Premier & Archiving www.SecureEmailPlus.com 800-246-7740 - Toll Free 630-258-7422 - Direct ----- Original Message ----- From: "Josh Luthman" <j...@imaginenetworksllc.com> To: <sc...@brevardwireless.com>; "WISPA General List" <wireless@wispa.org> Sent: Thursday, February 11, 2010 10:15 PM Subject: Re: [WISPA] OT - Email Delivery Problems Killing ME - SOS lol First thing I would do is ask the recipient admin for a reason why it was labeled as spam. Fix that problem and move on with the next. I'd be willing to bet with just a few site removals a lot of services get restores - few big ones out there I can't remember what they're called. Have you watched the outgoing SMTP to make sure something isn't hijacked? Send me a message with a new domain, IP, etc and see if it gets marked as spam. On 2/11/10, Scott Carullo <sc...@brevardwireless.com> wrote: > Ok, Many of our clients we do mail for are having issues and loosing > patience with their email experiences with us. The usual everything used > to work fine now they can't send to lots of people. I'm getting roasted. > > We use Smartermail enterprise, have the latest version and most of the > extras you can get with it like comtouch, activesync etc... > > We have taken the following steps and still customers email gets delivered > into spam folders of their customers which is causing headaches. > > Each has dedicated IP for their email domain > Checked said IPs in MXtoolbox, amd many rbl blacklist checkers etc... All > Green/negative > Have SPF, DKIM, Domain Keys, reverse DNS etc set for them properly > > Basically, everything I know how to do. Still no luck, its hit or miss > even on the same sites like gmail. One email works, one 30 minutes later > in spam folder, next one toss a coin... Anyone who has any ideas, > suggestions or can point me in the right direction would be extremely > appreciated. Thanks. > > Scott Carullo > Brevard Wireless > 321-205-1100 x102 > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 “Success is not final, failure is not fatal: it is the courage to continue that counts.” --- Winston Churchill -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/