Hello, I just wanted to say that we've been using an IPifony system since June of last year. We use their virtual PBX system internally and provide service to business customers as well. The virtual PBX is very nice and the system can create very complex/flexible phone trees and call routes. They use Cisco VOIP phones and we have found the hardware to be excellent and the software interface to be fairly intuitive. In my opinion it a really great system that scales well from a 2 phone company to an 80 phone company.
We also provide residential service with an ATA device. We've been making use of this on Canopy 900, 2.4 and 5.8 equipment with good results. Care must be taken to make sure that QoS is set up properly throughout the network and that DSCP is set up correctly but with that configured call quality is very good. Faxing, as with all VOIP, can be a little difficult sometimes, but the IPifony product also include a fax interface on their web portal that we have several customers using very happily. Support has been very good. Due to a somewhat unique setup we've made several demands beyond what is typically required of their system and they have accommodated us. Phone service seems to fairly high margin compared to our wireless business. The bundling provides a way for us to get more profit from each customer while at the same time reducing the chance of them leaving our service. We are happy with the product and are finding voice service to be an area with real growth potential that is definitely worth the investment. Duncan Scott OnlineNW On 3/11/2010 3:43 PM, Eric Johnson wrote: > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
