These problems happen throughout the day, not just during their maintenance window. They have made us give them extensive information about the problem we and our customers have been having. I hope to have a resolution soon, or we will be switching 1000+ users to another provider. Anyone who's done that knows the undertaking it will be, but we will do it nevertheless. Right now our customers, not knowing any better, perceive this to be a problem with our INTERNET connections. That's bad.
Mark Nash UnwiredWest 1702 W. 2nd Ave Suite A Eugene, OR 97402 541-998-5555 541-998-5599 fax http://www.unwiredwest.com ----- Original Message ----- From: "Chuck Hogg" <[email protected]> To: "WISPA General List" <[email protected]> Sent: Friday, May 14, 2010 12:40 PM Subject: Re: [WISPA] Issues with sending email with Everyone.net servers >I seem to remember that they sent out an email saying that they were > going to have maintenance. > > Regards, > Chuck Hogg > Shelby Broadband > 502-722-9292 > [email protected] > http://www.shelbybb.com > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of Mark Nash - Lists > Sent: Friday, May 14, 2010 1:21 PM > To: WISPA General List > Subject: [WISPA] Issues with sending email with Everyone.net servers > > We have been having alot of problems sending email through > Everyone.Net's servers. Lots of server rejections, delivery resource > unavailable type messages. > > Anyone going through the same problems? > > Here's a message sent by our tech to their tech support this morning. > This message outlines our problems with them. > > ----- Original Message ----- > From: Justin Mann > To: Everyone.net Technical Support ; Unwired West > Cc: Mark Nash > Sent: Friday, May 14, 2010 10:09 AM > Subject: Continued issues with sending email with Everyone.net servers > > > Hello, > > We are getting more "Delivery Resource Unavailable" errors from the > Everyone.net SMTP servers today. This is on both shared-svc1 and > shared-svc2. We would like help on why this is happening, and why we > have issues sending email intermittently. > > I know for a fact this is an issue with the everyone.net servers; the > error message is being returned from the servers themselves, after an > SMTP session has been established. See the attached image; that is the > error message coming from Everyone.net's servers. > > We didn't have many issues from this in April, but it was a nightmare > earlier in the year. When email does not work, it makes it very > difficult to do business. I am sure you understand our frustrations. So > far, all suggestions given to us from Everyone.net have not worked. We > have exhausted all potential options on our ends for reasons that we > could be causing the errors. We have used different workstations, > different operating systems, different mail clients, different ISPs, > different email domains. We have even used different SMTP servers per > your suggestion. > > When we use third-party SMTP servers we do not have this problem, ever. > However, that is not a long-term solution. Please advise. Also, please > look at the attached image. This is the type of error message we get, > frequently, with both shared-svc1 and now shared-svc2. > > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
