My favorite is those damn PS3 customers.  If the PS3 servers sense even 
one time-out or several pings above what they want the customer calls 
screaming that we are at fault.  It's forced us to follow our network 
back until we found a switch causing the intermittent time-outs (about 
one every 15 minutes or so).  I guess I should be thankful that they 
caused me to diagnose our network finding a potential problem but I have 
to admit my first feeling is "why don't you get a damn job instead of 
playing games all day"... OK so that thought isn't so realistic but if 
Sony had a better software solution I wouldn't get these daily calls for 
my customers $59/month account, heck almost no other console gives me 
the heartache that PS3 does.

On 5/27/2010 10:26 AM, Bret Clark wrote:
> On 05/27/2010 01:23 PM, Jeremie Chism wrote:
>    
>> and the customer who does perpetual speed tests and as soon
>> as he doesn't get his speed ( even though he knows it is best effort
>> and not dedicated) wants you to come out.
>>
>>      
> Wait a minute we have that customer too...so he's using you for a
> connection as well ;)!
>
>
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