I will get flak for this, don't know why. We use Google Apps Partner Edition. We initially started because it was free. We have had almost 0 issues with our email. It's months between ANY issues. The issues themselves are usually the older generation stuck on Eudora/Outlook interfaces and get lost when finding contacts or want to email many people.
Right now I believe it is the reseller edition...but Google makes these things complicated. Partner edition, after we started on it, was said to be $0.15/user/year per someone on another list. We offer free email and have nearly 0 expense through this. If someone wants a vanity domain, say [email protected], we use the standard edition and charge them for the domain. Imaginenetworksllc.com is Premier edition. There are several additions but the few I can recall are: globally stored messages in/out for later reviewing (like an employee misbehaving), increases your mbox quota, SLA (which seems like a joke because all it does is add a person on the phone), developer stuff, and some others. This is $50/user/year. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Jul 29, 2010 at 1:00 PM, Justin Mann <[email protected]> wrote: > Hello, > > We have been considering changing our email provider from Everyone.net > to another service and wondered if anyone else shares our experience. We > started using their service in 2008, migrating our older Linux and > Windows servers to them. Initially, they were very helpful, and went to > considerable lengths to help us ease our transition. Since then, things > have changed. > > Off and on, we have experienced tremendous problems with their service, > from both a technical standpoint and a support standpoint. The biggest > issue we face is deflection, where they work very hard to prove a > problem isn't a fault of their service, rather than trying to help us. > For about 8 months we battled constant issues with SMTP, where customers > on or off our network would be unable to send email for 6+ hours at a > time. It took us carefully documenting every event and then threatening > to cancel for them to finally agree to look into our problem. I have a > saved folder with about 15 messages from their support manager telling > me the problem must be in my head - then a follow up from about 3 months > ago where they found a deeply-hidden sql bug that was causing our > problem. This took nearly 5 months for them to actually look into, and > another 3 to fix. > > That's just one example of many - we have a history with them of not > responding to our support requests, along with recurring technical > issues. We would really hate to migrate our email yet again, but it's > gotten to that point. Are we just incredibly unlucky, or has anyone else > in the community had issues with them? We expected difficulty in > transitioning - what we have experienced are non-stop chains of support > issues stretching back two years now. > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
