Yeah, they rock. Although, the last two times we RMA'ed Loco2's they sent us Nano2's. We told them. They said "you sent us Nano2s" I said no, we didn't. They said "there's nothing more we can do"
Ok. Fine. I'll keep the more expensive product. Thanks! On Fri, Sep 17, 2010 at 3:37 PM, Robert West <[email protected]>wrote: > I think they figured out that the cost of a bad and argumentative RMA > process is greater than a smooth one. > > I have enough frustration and the UBNT RMA process is good for my mood. > > Bob- > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of Michael Baird > Sent: Friday, September 17, 2010 1:06 PM > To: [email protected] > Subject: Re: [WISPA] Ubiquiti RMA Process > > Ubiquiti used to be hit and miss with RMA's, they have improved the > process over time. > > Regards > Michael Baird > > I have been throughly impressed with the RMA process at Ubiquiti. I had > > some blown up Bullets and they processed the RMA very quickly and had > > new units back to me within a few weeks. After dealing with the > > extremely long RMA process that Tranzeo has, it's refreshing to see a > > company like Ubiquiti stand behind there product. It's definitely one > > more reason to use their equipment. > > > > > > > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ >
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